Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7
(2,734 Reviews)
Rating breakdown 2,734 reviews
5 Stars
2,194
4 Stars
400
3 Stars
92
2 Stars
25
1 Star
23
88%of customers recommend this product.
(
82 out of
93)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Customer Rating
5
So far so great
on August 3, 2025
Posted by: Impaled
[This review was collected as part of a promotion.] Only have had for a day or so but I'm getting used to it. I was using a one plus n20 before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Im into Samsung phones for the camera!
on August 3, 2025
Posted by: SherriO
[This review was collected as part of a promotion.] Before owning a Samsung Galaxy S Series phone, I was still an avid photographer and user my SLR Manual camera with a 200mm zoom lens. NOT anymore! I never use anything but my Samsunc Galaxy S25. Thank you for putting the time, effort and money into the quality of the camera. Gemini AI makes playing with my pictures and creating any picture that I want to simple! No confusion, just doing! I know its a phone but I love it for its camera ability!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has its pros and cons.
on August 3, 2025
Posted by: Barney
[This review was collected as part of a promotion.] Galaxy AI on the S25 is not very user friendly it comes out of nowhere. I mainly use my galaxy S25 for daily routines check emails, stream shows and for social media. I t does freeze up a lot.
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Hey there Barney, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand how valuable the uninterrupted usage of your device is to you, and we would be thrilled to help you have the best possible experience with your device. We have provided a link to a troubleshooting guide to assist you with the freezing you mention at your convenience. We have also provided a link to the complete manual for your device to help you disable any features you do not choose to use, or are finding intrusive. We have also provided a link to the Samsung Support Team if you would ever like assistance from our team of experts. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy yet!
on August 3, 2025
Posted by: Meno21c
[This review was collected as part of a promotion.] This galaxy is so much more efficient especially with the galaxy Ai features that make everyday tasks easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Best phones Ever
on August 3, 2025
Posted by: Lolamento
[This review was collected as part of a promotion.] Oh man! Where do I start. Well ill start by saying this phone has it all! Really surprised Samsung hasn't called their Galaxy phones a handheld PC/Phone lol. I do everything on my phone to editing photos, work, social media, streaming and so on. A big plus for me is that I always seem to find a new feature or something new that I wasn't aware before, is like every update Samsung launches, they add a new feature to my phone. Oh and let's not forget about the "Galaxy AI" man what an awesome help it is!! I shouldn't say this but even to cheat on my tests "Galaxy AI" helps lol.. Great all around phone!!! I remember back in the Galaxy S5 or S6 days those unique features Galaxys used to come out with, like the swipe to screenshot or the item recognition on the camera those features would be it until another Galaxy came out with some cool feature, now is like I can have this phone for a few years and it will keep adding new features and many other things on just updates until the device itself has something new and or different. I believe this phone is one of the best if not the best in the market. Gaming, photos, daily activities, streaming, web browsing, social media, video calling, business, everything i can think of Samsung galaxy can do it all. Keep doing a awesome job Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI test
on August 3, 2025
Posted by: MovelikeZeus
[This review was collected as part of a promotion.] Galaxy AI performance above the rest when it comes to speed and performance
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy S25 is a powerhouse that
on August 3, 2025
Posted by: Cabe444
[This review was collected as part of a promotion.] I've been using the Galaxy S25 for a few weeks now, and I can confidently say Samsung has outdone itself once again. This phone is the perfect blend of performance, design, and innovation.
Design & Display:
The Galaxy S25 feels premium in the hand, with its sleek titanium frame and refined matte finish. The 6.8-inch Dynamic AMOLED 2X display is absolutely stunning—vivid colors, deep blacks, and buttery-smooth 144Hz refresh rate make everything from scrolling to gaming a joy. It’s easily one of the best displays on any smartphone today.
The Galaxy S25 feels premium in the hand, with its sleek titanium frame and refined matte finish. The 6.8-inch Dynamic AMOLED 2X display is absolutely stunning—vivid colors, deep blacks, and buttery-smooth 144Hz refresh rate make everything from scrolling to gaming a joy. It’s easily one of the best displays on any smartphone today.
Performance:
With the Snapdragon 8 Gen 4 under the hood, the S25 is blazingly fast. Whether I'm multitasking, gaming, or editing high-res photos, everything runs smoothly. The phone barely heats up even under heavy load, which is impressive.
With the Snapdragon 8 Gen 4 under the hood, the S25 is blazingly fast. Whether I'm multitasking, gaming, or editing high-res photos, everything runs smoothly. The phone barely heats up even under heavy load, which is impressive.
Camera:
Samsung continues to lead with its camera tech. The new AI-powered quad-camera system produces incredible shots in any lighting. The low-light performance has noticeably improved, and the periscope zoom lens delivers sharp images even at high zoom levels. The upgraded Pro mode and video stabilization features are a huge plus for content creators.
Samsung continues to lead with its camera tech. The new AI-powered quad-camera system produces incredible shots in any lighting. The low-light performance has noticeably improved, and the periscope zoom lens delivers sharp images even at high zoom levels. The upgraded Pro mode and video stabilization features are a huge plus for content creators.
Battery Life:
Battery life has been excellent so far. With moderate to heavy use, I comfortably get through a full day with 20–30% left. Charging is also faster thanks to the improved 65W fast charging.
Battery life has been excellent so far. With moderate to heavy use, I comfortably get through a full day with 20–30% left. Charging is also faster thanks to the improved 65W fast charging.
Software & Features:
One UI 7 is cleaner and more intuitive than ever. Samsung’s long-term update promise gives peace of mind, and the added AI tools—l
One UI 7 is cleaner and more intuitive than ever. Samsung’s long-term update promise gives peace of mind, and the added AI tools—l
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is probably the best phone I've ever owned
on August 3, 2025
Posted by: Docway007
[This review was collected as part of a promotion.] This phone is the most responsive and comfortable phone and I've owned alot.
Since I bought this phone I have literally used the AI features every day multiple times a day.
I've told everyone I can including relatives, about it and it's features.
It's a handheld computer literally and I use it as one from playing games,using social media,Al to explain things or make Art.
The camera is superb giving crisp clear pictures with every session.
There are so many things about this phone, I think everyone should have one.
Listening to Spotify and watching YouTube videos are also some of the things I use my S25 for My earbuds are always ready when I need some "me time"
Since I bought this phone I have literally used the AI features every day multiple times a day.
I've told everyone I can including relatives, about it and it's features.
It's a handheld computer literally and I use it as one from playing games,using social media,Al to explain things or make Art.
The camera is superb giving crisp clear pictures with every session.
There are so many things about this phone, I think everyone should have one.
Listening to Spotify and watching YouTube videos are also some of the things I use my S25 for My earbuds are always ready when I need some "me time"
Value
5
Written by a customer while visiting Samsung US