Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7
(2,363 Reviews)
Rating breakdown 2,363 reviews
5 Stars
1,890
4 Stars
349
3 Stars
83
2 Stars
20
1 Star
21
88%of customers recommend this product.
(
82 out of
93)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Customer Rating
5
The features in this device's AI are exceptional.
on June 11, 2025
Posted by: Carlos4921
[This review was collected as part of a promotion.] The AI functions in my Galaxy phone are delightful when searching for information about any topic. Streaming is flawless and the internet is very fast!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone. The best one made so far!
on June 11, 2025
Posted by: Katb420
[This review was collected as part of a promotion.] Service is amazing. Data is unbelievably fast. The AI feature is awesome as well. Very accurate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone with no major drawbacks
on June 12, 2025
Posted by: Clay2357
[This review was collected as part of a promotion.] Galaxy AI is useful, but not the most important feature of the Galaxy S25. The best part of this phone is it's stability and performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new AI is amazing !
on June 12, 2025
Posted by: Phanic
[This review was collected as part of a promotion.] I have been using the AI search punction looking up old sports cards to see there value which has been amazing i can quickly look up any card instantly !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone I have ever owned
on June 13, 2025
Posted by: Briarer
[This review was collected as part of a promotion.] When I first got this phone I immediately saw the features of Galaxy AI. I thought, "oh thats kind of cool, I'll probably never use it." But I do. All. The. Time.
Every single day I hold down my power button and ask Gemini a question. On top of the AI, I got pleasantly surprised at all the features. My favorite is Spotify's features on the phone.
Its smooth. The screen is bright. The speaker sounds as loud as an actual speaker. The width is perfect. The camera's are gorgeous.
I would 100% recommend the phone. My whole family got this phone after I did because it was so good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
These phones are really starting to go downhill
on June 13, 2025
Posted by: Tcapp
from Nebraska
Verified Purchase:Yes
It's hard to judge the actual phone because the software sucks. The battery drains so fast, my headphones cut in and out when on bluetooth, the speakers are quiet. I only had my s24 Plus for a year and decided to trade it in because that phone was an actual nightmare. So I will say this one is better than the 24 but I'd rather just go back to my s21 honestly.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, June 16, 2025
Hey Tcapp, thank you for your feedback on your Samsung Galaxy S25. We understand how important your phone is to you every day, and we would love to help you resolve any frustrations you are experiencing. We have provided links to articles to help you with the volume of your device, connection to your headphones, and battery life of your device. We have also provided a linkt o the Samsung Support Team if you continue to experience frustrations or ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My 5-Star Companion
on June 14, 2025
Posted by: KukuBird
[This review was collected as part of a promotion.] I've just recently upgraded to the Samsung Galaxy S25, so it's still new to me, but in my short acquaintance this phone has exceeded my expectations.
What has impressed me the most is the camera. I don't usually remember to take photos. Most times I'm enjoying the moment only to realize later that I didn't take anypictures. Well, that all changed. It happened one evening when I took a night shot of the sunset at the beach. I couldn't believe how well the picture turned out. It was incredibly clear, the colors were vibrant, and there were no harsh glares. That one photo has made me reach for the camera more and more--just to see how well the pictures will come out. The quality of the camera makes memories seem worth capturing.
I know contactless payments has been around for a while, but I never used it. Thanks to Galaxy AI I now am. It noticed my habits and suggested setting up my digital wallet. Now I use Samsung Pay and it has been an absolute game changer for me. Tapping my phone is super easy, especially when I'm in a hurry.
Galaxy AI has enhanced my life in other ways, too. It reminds me to respond to messages, and cues me to schedule events on my calendar. I appreciate how it is there, quietly and gently improving how I use my phone day to day.
I use the alarm on my clock app to keep track of upcoming events.. It would be awesome if Samsung integrated the calendar app with the clock app. If I could set events that trigger alarms automatically that would be awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25
on June 14, 2025
Posted by: RMinnich42
[This review was collected as part of a promotion.] Has great features. Fits in hand well. Does everything needed.
Value
5
Written by a customer while visiting Samsung US