Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7
(2,799 Reviews)
Rating breakdown 2,799 reviews
5 Stars
2,248
4 Stars
409
3 Stars
93
2 Stars
25
1 Star
24
88%of customers recommend this product.
(
84 out of
95)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Customer Rating
5
Love my phone!
on July 28, 2025
Posted by: Violinmama
[This review was collected as part of a promotion.] I chose the smaller S25 for the compact size! It fits in my hand like a glove. I use my phone for communication, both calls and a multitude of messages. I go through most of my emails, and watch videos and the such. Huge bonus it pairs well with everything.....specially my Samsung buds and Samsung Ultra watch! I really am enjoying my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy phone
on July 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love Galaxy AI but my Galaxy phone. It's not as good as they as 10. The camera sucks
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Hey Surahjones, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear how pleased you are with the features of Galaxy AI you have discovered on your device. We have provided a link to an article to help you with the camera features of your device. We have also provided links to troubleshooting guides to assist you if you are experiencing dark or blurry photos on your device. Lastly, we have provided a link to the Samsung Support Team if this frustration continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Faster, sharper, and well supported
on July 28, 2025
Posted by: Pabladro
[This review was collected as part of a promotion.] I used to have an S22. It served me well for three years because Samsung is excellent at supporting their products for the long term.
Updating to the S25, I got a MUCH faster phone with a sharper screen and even better pictures.
While I haven't used the Galaxy AI much, what I have used it for has worked seamlessly. It has helped me edit photos easily and worked well with scheduling and coordinating. It's new to me, so learning all it can do will take some time. Love it so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25
on July 28, 2025
Posted by: TriSaraTops89
[This review was collected as part of a promotion.] Amazing interaction with Galaxy AI, one hand user friendly, super fast upload/download, easy to use, awesome camera on front and back of phone. Has lots of storage space, up to date on trendy apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 28, 2025
Posted by: Kuroj13
[This review was collected as part of a promotion.] Love new galaxy Ai feature. I upgraded from a Note. And this phone speed and space is wonderful. I'm pleased with choice even with down size in screen size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the battery life
on July 28, 2025
Posted by: HollyInWisconsin
[This review was collected as part of a promotion.] I'm enjoying my new Samsung! The battery life is great. The Galaxy AI is so much fun! Have you tried it with your photos?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. The AI is awesome.
on July 28, 2025
Posted by: abarallo
[This review was collected as part of a promotion.] The Galaxy AI is something new and way useful if you know how to work with it. Great performance for the price and very good work flow. Nice to see the AI in everything and easy with Bixby. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone, as always
on July 28, 2025
Posted by: Aviator
[This review was collected as part of a promotion.] Excellent device. Using it for personal and work, speedy, great quality graphics, easy to use
Value
5
Written by a customer while visiting Samsung US