Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7
(2,826 Reviews)
Rating breakdown 2,826 reviews
5 Stars
2,270
4 Stars
413
3 Stars
94
2 Stars
25
1 Star
24
88%of customers recommend this product.
(
84 out of
95)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Posted by: Joe P
Verified Purchase:Yes
Good speed but the battery is weaker than the two-year-old, free Orbic it replaced. Much better camera though. Also the Nanit app requires a phone restart to recognize a breathing band, but that might be an app issue instead of the phone.
Response from Samsung USBy R&R Team, July 16, 2025
Hello Joe P, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We understand that changing devices and manufacturers can come with some learning curve and frustration. This device is designed with an intelligent battery that will learn your usage habits and adjust to your consumption after a short period of time. This can be sped along by allowing the battery to drain down rather than keeping the device plugged in throughout the day. We have provided links to troubleshooting guides to assist you in manually maximizing the battery of your device. We have also shared a link to a guide to assist you with the application not meeting your expectations. We have lastly, shared a link to the Samsung Support Team to offer additional assistance if your frustrations continue with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I've been waiting for& worth it!
on July 16, 2025
Posted by: Vika111327
[This review was collected as part of a promotion.] One of the biggest things I dread is having to transfer my data and the this phone made it incredibly easy. The camera is definitely better than my old model and I love the feel of this in my hand since I have smaller hands, it makes it easier to text and handle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 review
on July 16, 2025
Posted by: BryManJerz
[This review was collected as part of a promotion.] Coming from an old S8, the S25 is lightning fast. I have had it for a week now and am loving it. The battery is a huge upgrade. I no longer have to charge it every day from just normal use. I have used the "Galaxy AI" a few times and it has been quite helpful. From learning how to take a screenshot to wondering how my favorite sports team is doing is like chatting with a real human. I've loved the Galaxy S25 so far and would recommend getting one for yourself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on July 16, 2025
Posted by: Joatmon
Expertise:Intermediate
My S10 died so it was time to upgrade. Deal on the S25 so I bit. Love it and have had great Samsung phones before. My S8 still works.
Expecting to last as long or longer than my S10.
Expecting to last as long or longer than my S10.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Tanuden
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
I needed a replacement for my Samsung S8 Active. I preferred a smaller phone with more capability. The S25 not only fit the bill, but with a case it is undetectably larger than my S8A. It is the perfect phone for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Lydia
from DC
Expertise:Intermediate
Verified Purchase:Yes
Phone works great and battery life is long. No regrets on purchase. Too many graphics and other things that assault my minimalist aesthetic.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, July 17, 2025
Hi Lydia, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear how pleased you are with the features and capabilities of your device. We have provided a link to the full device manual to help you best align the settings to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
It is an amazing phone, quite durable so far.
on July 16, 2025
Posted by: Camman33
[This review was collected as part of a promotion.] Galaxy Ai helps out great with all sorts of things, like a beefed up siri
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 16, 2025
Posted by: Combo365
[This review was collected as part of a promotion.] I use my phone to stay in touch with family and play a few games when bored. This phone is very smooth and fast. It goes through apps like nothing. I have no experienced any lag or issues with my phone.
Value
5
Written by a customer while visiting Samsung US