Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7
(2,829 Reviews)
Rating breakdown 2,829 reviews
5 Stars
2,274
4 Stars
413
3 Stars
93
2 Stars
25
1 Star
24
88%of customers recommend this product.
(
84 out of
95)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Customer Rating
5
Powerful, Smart, and Reliable!
on July 7, 2025
Posted by: GalaxyUser25
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 daily and I'm truly impressed. Galaxy Al is a game-changer-it helps me summarize emails, translate messages instantly, and even edit photos with incredible precision. The performance is flawless for streaming, gaming, and multitasking at work.
I use it for everything: video calls, school tasks, managing documents, and watching movies. The display is sharp and vibrant, and the battery life lasts all day even with heavy use.
What stands out the most is how Galaxy Al simplifies my routine-it's like having a personal assistant in my pocket. I highly recommend this device to anyone looking for smart features and powerful performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 7, 2025
Posted by: Rachelb
[This review was collected as part of a promotion.] Samsung Galaxy S25 is a great phone for when you need your phone to operate like a computer. It's great for gaming as well. With little to no lag time between switching screens for busy games it should usually play on the computer which is really awesome. I love the camera options and all that you can do with it from light painting to professional pictures to selfies it's just really awesome design and I really enjoy the features.
Galaxy AI makes the phone intuitive and helps automate many tasks for my business as well
Galaxy AI makes the phone intuitive and helps automate many tasks for my business as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying my S25 so far!
on July 7, 2025
Posted by: Tandiego
[This review was collected as part of a promotion.] I love this device so far. I'm new to the Samsung ecosystem but im glad I switched. Streaming is nice and straightforward and good quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's like a 5 year old phone
on July 7, 2025
Posted by: Dizappoin
[This review was collected as part of a promotion.] I'm not a businessman and I don't use my phone intensively but it's like a old phone. It's very slow and sometimes it feels me like it's freezing.
Value
2
Response from Samsung USBy R&R Team, July 8, 2025
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 with us. We know how frustrating it is when your device is not meeting your expectations in overall functionality. We have provided links to a few resources to help you maximize the speed and troubleshoot the freezing you mention experiencing. We have also provided a link to the Samsung Support Team to offer assistance if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Battery Life, decent camera
on July 7, 2025
Posted by: Goose19
[This review was collected as part of a promotion.] So I bought this for my dad because he had a S22 (terrible phone) and we're planning to visit family in Mexico so I was like hey, why not. Anyways, my dad says that the battery life is incredible since it lasts him about 2 days and a half without charging and I'm not surprised because he's a light user. With the S22, it wouldn't even last him the day just browsing Facebook, watching YouTube, or texting family members. Now, about the camera. I know it's the same set up as the s22 but for the some reason, it's like somewhat blurry or the clarity isn't there. Then again, he has a waterproof case so that might cause an issue. Other than that though, He says it's a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best Galaxy phone I've had to date
on July 7, 2025
Posted by: LReal2320
[This review was collected as part of a promotion.] Galaxy AI works great. I've used it plenty of time and I like using it when I need to be hands free. This definitely help so much while driving and cooking when I need answers. The photos are amazing I can see so clearly they have definitely brought the best ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 7, 2025
Posted by: DJackson
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is not too much different than the Galaxy S24. It appears to be the same size but it has been upgraded with newer features such as Galaxy AI. So far I like the phone. The price was reasonable with the trade in of my S24.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Was happier with s9+
on July 7, 2025
Posted by: KilnmasterPyro
[This review was collected as part of a promotion.] It is a good phone but always on display ignores brightness setting and even at its thinnest the font is too thick and bright to the point that I need to keep the phone face down at night rather than use it as a clock at night as I did with the S9+.
Having the fingerprint reader as a part of a smooth screen rather than something I can just feel for when I grab the phone means that majority of time I use other means to unlock the phone.
In the short time I have dad this phone it already had two updates and both have managed to reset my settings. This so far I had to fix them 3 times since I got thes phone. Also I can't get this phone to work with my HP 8615 printer though every other device I own works with the printer just fine.
Frankly I miss my S9+ I liked it better on so many counts. Even the large size.
Having the fingerprint reader as a part of a smooth screen rather than something I can just feel for when I grab the phone means that majority of time I use other means to unlock the phone.
In the short time I have dad this phone it already had two updates and both have managed to reset my settings. This so far I had to fix them 3 times since I got thes phone. Also I can't get this phone to work with my HP 8615 printer though every other device I own works with the printer just fine.
Frankly I miss my S9+ I liked it better on so many counts. Even the large size.
Value
3
Response from Samsung USBy R&R Team, July 8, 2025
Hello KilnmasterPyro, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We completely understand how important your device is to you every day, and wanting to have seamless usage, and the device to operate as expected. We have provided a link to the full device manual to help you with aligning the settings to your preferences. We have also provided a link to an article to help you with Bluetooth connection to your printer. Lastly, we have provided a link to the Samsung Support Team to answer any additional questions, or help troubleshoot any frustration you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US