Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7
(2,839 Reviews)
Rating breakdown 2,839 reviews
5 Stars
2,284
4 Stars
413
3 Stars
93
2 Stars
25
1 Star
24
88%of customers recommend this product.
(
84 out of
95)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Customer Rating
5
Very good phone have had it for quite awhie
on June 30, 2025
Posted by: Mrfatality84
[This review was collected as part of a promotion.] I have had this phone for a awhile I upgraded from a crappy phone and absolutely lovely phone with great features and the Gemini feature is awesome the only down side is the charge but again have had this phone for awhile so it's not gonna be like it was when it came out of the box but it is a very solid phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and reliable.
on June 30, 2025
Posted by: ObjectedName
[This review was collected as part of a promotion.] For the past couple of years, the Galaxy S25 has been the most reliable phone that I've had when running applications it is very fast unlike competitor phones that I have used in the past and Galaxy AI is a wonderful tool for multitasking. And then one example I could give is that it is very helpful in the kitchen when baking or cooking asking for ingredient amounts to setting a timer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on June 30, 2025
Posted by: Ratman
[This review was collected as part of a promotion.] Everything I need is on 3 pages. Unfortunately this program is not letting me download a picture so I can show picture quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung always delivers!
on June 30, 2025
Posted by: SamsungP45
[This review was collected as part of a promotion.] The Galaxy S25 is a lot like previous versions. I had the S23 & S24 before. Overall I'm happy with the device. I haven't used the Galaxy AI much yet but will continue to explore it. I love Android and how Samsung uses it. I wish I would have known about the S25 Edge ahead of time so I could have gotten it. I hear it has a much better camera which is probably the only reason I give the S25 4/5 stars. The ultra camera is amazing but I dont want a pho e I can't fit in my pocket. Hopefully they have an S26 edge next year.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My new phone
on June 30, 2025
Posted by: Iloveagalaxy
[This review was collected as part of a promotion.] I like this phone. It works great. The camera is amazing. Haven't played with the ai feature but I will.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone in 2025 in my opinion.
on June 30, 2025
Posted by: Love2shop4Phones
[This review was collected as part of a promotion.] The galaxy AI on the Samsung S25 is out of this world. I can't believe they have this for free on a phone. The image quality of the videos and pictures are sublime and fantastic, I take portraits of my family every Sunday. If I were to rate this phone from 1 to 100 I would give it a 120 for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An intuitive phone
on June 30, 2025
Posted by: Ravynsyn
[This review was collected as part of a promotion.] Not only does the Galaxy AI allow easier use of the phone and greater search features. The genitive wallpaper for the lock screen allows you to see the weather conditions and it also changes according to the time of day, giving your phone a continuously changing wallpapers.That's to your style and preference
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not a good phone
on June 30, 2025
Posted by: Tholin1130
[This review was collected as part of a promotion.] Features and cameras are great but connection for both cellular and wi fi is terrible. Drops calls , poor service. Hard to hear conversations. Tried sending it back to provider within their return time and said it was a hardware issue and I had to send a brand new phone in to be serviced. Makes no sense.
Value
2
Response from Samsung USBy R&R Team, July 2, 2025
Hi Tholin1130, thank you for your feedback on your Samsung Galaxy S25. We know how important the reliable connection of your device is to you every day, and we would love to assist you in troubleshooting this matter at your convenience. We have provided links to articles to help you with the connection to your carrier and Wi-Fi. We have also provided a link to the Samsung Support Team if this experience continues with your device, and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US