Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7
(2,832 Reviews)
Rating breakdown 2,832 reviews
5 Stars
2,277
4 Stars
413
3 Stars
93
2 Stars
25
1 Star
24
88%of customers recommend this product.
(
84 out of
95)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Customer Rating
3
Sound could be improved
on June 30, 2025
Posted by: GalaxyS25user
[This review was collected as part of a promotion.] I like the phone that I have, especially the camera. The camera takes great quality pictures. The resolution is great and I really like it. The sound and speakers however, not as great. When using the speaker, it's very glitchy and the sound comes in and out so you have trouble being heard. And when you're listening to music, the sound isn't very loud on the phone either when you're listening to it unless you're wearing earbuds.
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are happy to hear how much you are enjoying using your camera to capture amazing photos and videos every day. We have provided a link to an article to help you with the speakers not operating as expected you mention. We have also provided a link to the Samsung Support Team if this matter continues, or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
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Samsung Community
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone
on June 30, 2025
Posted by: Lexie2017
[This review was collected as part of a promotion.] I just got this phone 2week ago I love it super easy to use and I love the color blue, that's what I got. I had a samsung galaxy s23
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I wanted and needed in a phone
on June 30, 2025
Posted by: doug518
[This review was collected as part of a promotion.] All the great features on. This phone goes above and beyond what I expected especially the galaxy AI I LOVE the options I have in the photo and video with the galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buttery smooth and lighting fast performance.
on June 30, 2025
Posted by: Sammyloveforever734
[This review was collected as part of a promotion.] The galaxy s25 has been an amazing feauture packed smart phone. lets just say I use my phone alot. No matter what it comes down to weather its the longevity of the battery life that amazing customization of samsungs ui 7 combine with goodlock! Its amazing Samsung AI object eraser removal tool or even just the app integration and seamlessly my watch earbuds and tablet all sync together!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for daily use!
on June 30, 2025
Posted by: Spacecloud
[This review was collected as part of a promotion.] I've tried the galaxy Ai function and it has helped keep me on track with my daily lifestyle. Also the phones camera quality is fantastic. You can see the sweat off someone's eyebrow from 30 yards away. Amazing screen quality and features for example the display is well crafted for the android 16 software. I enjoy the sound quality for speaker phone when I talk to family and friends. Also I thoroughly enjoy the safety and security features as well I've never had a fingerprint scanner on my screen before this phone so it was a lovely surprise. This phone is just all around satisfactory for everyone's personal needs and I highly recommend buying a Samsung device. It will absolutely change anyone's life for the better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is perfect
on June 30, 2025
Posted by: SapphireIcy
[This review was collected as part of a promotion.] I recently upgraded from the S22 to the S25 and it is perfect. The battery life is amazing and the look and feel is very comfortable. The camera, my favorite feature, is also perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Productivity is the objective
on June 30, 2025
Posted by: BigC87
[This review was collected as part of a promotion.] The first time I laid my thumbs on the Samsung S25 all I could think of is productivity. How can I use this device to make the most out of my online connections, in person relationships, and formulate my imagination into something tangible.
With Samsung Galaxy S25 the AI features are intricate and a valuable companion for thinkers like myself. The Google Gemini AI features on the device are a large part of the experience, yet the phones own AI features critique the Gemini features.
"Have you ever asked Gemini to give something exact and it still doesn't give you 100% of what you sought to get from it?" Well the Samsung S25 AI features allow one to take out those parts that don't fit the mold. Object Eraser for instance allowed me totake out those pesky parts that Gemini couldn't process correctly. Even more, in the same section where we find Object Eraser; we find style.
Style has allowed me to add some unique looks to photos that I create. I recently designed photo as a tribute to the legendary Superman and style gave me the look I found so suitable.
Overall, the camera is key to what I find most productive about the Samsung Galaxy S25, yet with the AI features from the S25 as well as Gemini; I see myself offering up the most creative ideas that I can muster up. I recommend it for anyone who has a big imagination and wants to make it matter.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on June 30, 2025
Posted by: Daveg824
[This review was collected as part of a promotion.] Works well. No issues. Charges quickly. Dropped a few times. No damage with using a case.
Value
4
Written by a customer while visiting Samsung US