Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Average customer rating
4.7
(2,829 Reviews)
Rating breakdown 2,829 reviews
5 Stars
2,273
4 Stars
413
3 Stars
94
2 Stars
25
1 Star
24
88%of customers recommend this product.
(
84 out of
95)
Customer Reviews for Samsung - Galaxy S25 256GB - Icyblue (Verizon)
Posted by: Nowshad
from West New York, New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Battery seems draining out pretty quickly and it takes longer time to charge the phone. For instance, if the battery charge is at 80% for charging 20% it takes more than 30 mins. I used to use A15. the charging was pretty fast for that device
Features
4
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R Team, June 30, 2025
Hi there Nowshad, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We understand how frustrating it is when your device is not meeting your expectations. We have provided links to articles to help you maximize the charging speed and battery life of your device. We have also provided a link to the Samsung Support Team if this experience continues, or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 27, 2025
Posted by: Sirlongsteak662
[This review was collected as part of a promotion.] Great Galax AI features. Overall best in it's class.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast processing speed and graphics are amazing.
on June 28, 2025
Posted by: GalaxyLife
[This review was collected as part of a promotion.] This phone has amazing features and abilities. With the new Samsung AI any question your life has can be answered. I personally enjoy the graphics and speed of the phone. I use it for games and streaming and the memory holds all my games photos and everything !! It's a must have phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: TomM
from NC
Expertise:Intermediate
Verified Purchase:Yes
Bought this phone to replace a Samsung S9. My old phone screen was cracked and I wanted an updated version Samsung for compatibility with the latest fit/ health tracking watches. The phone meets my expectations and had nice enhancements.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product & Performance
on June 28, 2025
Posted by: Ramdin2006
[This review was collected as part of a promotion.] 1. Compact yet mighty
At just 6.2″ and weighing around 162 g, the S25 delivers flagship power in a sleek, one-handed friendly design
At just 6.2″ and weighing around 162 g, the S25 delivers flagship power in a sleek, one-handed friendly design
2. Top-tier performance
Powered by the Snapdragon 8 Elite for Galaxy, it offers a roughly 30–37% boost in CPU/GPU performance over its predecessor, with excellent thermal
Powered by the Snapdragon 8 Elite for Galaxy, it offers a roughly 30–37% boost in CPU/GPU performance over its predecessor, with excellent thermal
3. Smooth, vivid display
Features a Dynamic LTPO AMOLED 2X panel with a 120 Hz refresh rate and peak brightness up to 2600 nits—ideal for immersive visuals and daylight visibility
Features a Dynamic LTPO AMOLED 2X panel with a 120 Hz refresh rate and peak brightness up to 2600 nits—ideal for immersive visuals and daylight visibility
4. Seven years of software support
Samsung promises 7 major Android and security updates, matching industry leaders and providing long-term device longevity
reddit.com
Samsung promises 7 major Android and security updates, matching industry leaders and providing long-term device longevity
reddit.com
5. Rich AI toolkit
Galaxy AI features like Circle to Search, AI Select, Audio Eraser, Now Brief, and Auto Trim empower smarter, more creative experiences across apps
Galaxy AI features like Circle to Search, AI Select, Audio Eraser, Now Brief, and Auto Trim empower smarter, more creative experiences across apps
6. Generative editing capabilities
With ProVisual Engine and Generative Edit, you can remove objects, expand backgrounds, and upscale videos or photos for artistic refinement
With ProVisual Engine and Generative Edit, you can remove objects, expand backgrounds, and upscale videos or photos for artistic refinement
7. Reliable all-day battery
Despite a 4,000 mAh battery, the S25 delivers solid endurance. Most users report ending the day with 20–30% battery remaining—even after heavy use
Despite a 4,000 mAh battery, the S25 delivers solid endurance. Most users report ending the day with 20–30% battery remaining—even after heavy use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung most powerful phone till date
on June 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] With Introduction of AI by samsung in new S25 flagship phones they have taken it to the next level. Whether it is photo editing, Video editing, information and getting details with help of AI makes work very fast and efficient.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on June 29, 2025
Posted by: Mc062907
[This review was collected as part of a promotion.] Every feature so far is amazing. Nest phone yet by Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 is a good phone so far
on June 29, 2025
Posted by: NMtechguy
[This review was collected as part of a promotion.] The S25 phone has a clear screen. Good speed but drains battery fairly fast.
Value
4
Written by a customer while visiting Samsung US