Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(3,857 Reviews)
Rating breakdown 3,857 reviews
5 Stars
3,095
4 Stars
578
3 Stars
125
2 Stars
28
1 Star
31
89%of customers recommend this product.
(
105 out of
118)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
5
Taken aback on the text message with adds. Not a f
on June 22, 2025
Posted by: Vetter1964
[This review was collected as part of a promotion.] I haven't used Galaxy AI yet. Still trying to get used to the new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Packed with smart features and super smooth
on July 1, 2025
Posted by: Tulipan
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 for a few weeks and I’m really impressed. The Galaxy AI features are actually useful and not just for show. I’ve used the AI summary tool for notes and it’s saved me a ton of time. The AI photo editing helps clean up pics fast without needing another app.
The screen is really bright and smooth, and the battery lasts all day even with heavy use. Apps open fast and switching between them feels instant. The camera is sharp and takes great pics in both daylight and low light.
What I like most is how fast and natural the phone feels. It doesn’t freeze or slow down. The design is also sleek but not slippery. If you’re into smart tools that actually help day to day, this phone nails it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Disappointing the ram isn't higher
on July 8, 2025
Posted by: Hinjew
[This review was collected as part of a promotion.] Competitors have more available ram and storage for a better deal
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Performance and Design
on July 8, 2025
Posted by: Samsung4Life876
[This review was collected as part of a promotion.] This Samsung device has truly elevated my daily routine. The vibrant display makes streaming movies and Browse a joy, while the powerful processor handles all my gaming and multitasking needs with ease. The camera system captures stunning photos, making it perfect for documenting my life. Galaxy Al has been incredibly convenient, especially when I'm chatting with my Spanish-speaking friends on WhatsApp. The real-time translation feature makes our conversations seamless and enjoyable, removing any language barriers. I use this device extensively for both work and personal tasks; it seamlessly integrates into my workflow, boosting my productivity with its intuitive interface and robust app ecosystem. The battery life is impressive, easily lasting me through a full day of heavy usage. I highly recommend it to anyone looking for a reliable and high-performing smartphone.
Value
5
Written by a customer while visiting Samsung US
Posted by: HGass
from NC
Expertise:Expert
Verified Purchase:Yes
Really good phone so far. No problem whatsoever and been using for almost a month now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on July 15, 2025
Posted by: Bert7ie
[This review was collected as part of a promotion.] Wonderful phone works well love all the features Samsung Galaxy AI does the job
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Galaxy Phones.
on August 15, 2025
Posted by: NeNe904
[This review was collected as part of a promotion.] I love how easy it is to use the Galaxy AI. It can answer any question, find anything you want. Just absolutely love it. I use my phone to stream TV shows, listen to all my music and my podcasts. I will NEVER switch from the Samsung phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Thought it would be so much better.
on August 19, 2025
Posted by: Girlneedsnewphone
[This review was collected as part of a promotion.] So far, I would say, I like the S22+ the best. I am a photographer and the camera is extremely important, and this one is no good. The quality, it's awful. You can't take good close ups anymore. It doesn't capture the colors, it's grainy. And I thought I would like it samsung AI, but I do not. It's just cheating. I have a family full of artists. And how do they compete with cheaters. And why does everybody need to be out to trick people. Way of the new world? I won't be able to get rid of this phone fast enough. And insurance that's laughable. I had the phone two months maybe three and it dropped and the BACK shattered, so you think that's covered?? The answer is NO. And yes it has a good cover on it. And uh, what used to be search buttons, will longer give you any information except to tell you that they couldn't find any anything with the screenshot provided well, if I had a screenshot why would i be asking??! Doesn't provide phone numbers or addresses or open web pages. Hate it hate it. Glad you asked huh? So now I need to win that money to get a real phone.
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Hello there, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25. We know how frustrating it is when your new device is not meeting your expectations. We would love to help you with the features of your device that are causing frustration. We have provided links to a few articles to help you with the camera features of your device, and troubleshoot any blurry images you are getting. We have also shared a link to the Samsung Support Team if you continue to experience this frustration, or are interested in exploring repair options for your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US