Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(3,857 Reviews)
Rating breakdown 3,857 reviews
5 Stars
3,095
4 Stars
578
3 Stars
125
2 Stars
28
1 Star
31
89%of customers recommend this product.
(
105 out of
118)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
1
Absolutely the most disappointing
on September 18, 2025
Posted by: AbsolutelyADissapointment
[This review was collected as part of a promotion.] I don't know how to be nice and say this.But this phone is a piece of trash
Value
1
Response from Samsung USBy R&R Team, October 31, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We understand how frustrating it is when your device is not meeting your expectations. We would love to help you resolve your frustrations and love using your device every day. Without knowing the details of your experience, we have provided a link to the Samsung Support Team to assist you at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal phone in every way
on April 18, 2025
Posted by: TheHankster
from Louisville Kentucky
Expertise:Intermediate
Extraordinary in every in hardware and software. Ease of use. Phenomenal features i have had it a month and still learning new features
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, April 22, 2025
Hey TheHankster, thank you for sharing your experience of your Samsung Galaxy S25 with us. We love hearing how extraordinary you are finding your new device, and finding new ways to use it all the time. We have provided a link to the full device manual to help you further explore your device, and another to the Samsung Support Team. These experts can work with you one on one if any questions arise as you continue using your phone, or any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone takes great photos
on September 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my Galaxy FE for various purposes, including attending college, watching TV, listening to music, and staying in touch with family and friends. I also use it to pay bills and much more. Additionally, I rely on AI to assist me with my homework and help me find references for my studies. It’s also useful for checking my grammar.k and help me find references for my studies. It’s also useful for checking my grammar.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jorge
from NY
Expertise:Expert
Verified Purchase:Yes
Hate google being all over the phone. Hate there’s no memory card slot. Hate the eSIM card feature. Hate no headphone jack.. yes I know there’s an adapter option thru charging port. Hate the lower quality screen (s10 had 4k screen) why are we going backwards
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hey Jorge, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know that changes in the features you expect can cause distress as you adjust to the technological and hardware advancements. The removal of the features you mention is to help enhance the durability and water resistance of your device. We do have cloud based storage expansion as an option if the pre-installed storage is insufficient for your needs. This has the added benefit of granting access to your data across any additional devices you may have in your ecosystem. We have provided a link below to the full device manual to help you best align the settings and features to align to your preferences including the different display options. We have also provided a link to the Samsung Support Team if you have questions about your device or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Too heavy!
on September 28, 2025
Posted by: Cujoisabigdog
[This review was collected as part of a promotion.] I've used galaxy Ai and it was a pleasure being a samsung user. I use my phone for my daily very strong and reliable. Thank you again samsung for having the best device's and services around.
Value
3
Response from Samsung USBy R&R Team, October 31, 2025
Hey Cujoisabigdog, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 FE. We are happy to hear that you are pleased with the usage of your device, and finding Galaxy AI helpful for you every day. We understand how important the comfortable feel of your device in your hand for prolonged periods of time is to you, and we appreciate you sharing your desire for a lighter design. Please, reach out to us again in the future any time you have questions, or wish to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Model!
on February 9, 2025
Posted by: Eraseok
[This review was collected as part of a promotion.] This phone is fantastic. It's smaller than my S21+, sleek, & easy to operate. In fact, this is the most "user friendly" version I've had in years. The technology expands on many features offered in other models, updating key characteristics to make the user experience so much more productive. I definitely am looking forward to exploring the new AI this model has that other models do not. The features in S25 are useful, easy to learn, & cut down on time spent trying to navigate a new device. Excellent version, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size, beautiful screen
on February 18, 2025
Posted by: Chelsey
[This review was collected as part of a promotion.] I love the flat screen, the curved screen of my last phone drove me nuts. The phone is the perfect size and is so lightweight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera features
on February 19, 2025
Posted by: LalaCG
[This review was collected as part of a promotion.] I am loving the camera features the most, I have a hobby of photography and this makes it so much easier.
Sleek look that makes the phone eye catching
Value
5
Written by a customer while visiting Samsung US