Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,856 Reviews)
Open Ratings Snapshot
Rating breakdown 3,856 reviews
5 Stars
3,094
4 Stars
578
3 Stars
125
2 Stars
28
1 Star
31
89%of customers recommend this product. 
(
105 out of 118
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
1 out of 5
1
No SD card slot
on September 19, 2025
Posted by: Honesty
No SD card slot. For the money paid, SD card slot is a must.
Response from Samsung USBy R&R Team, September 22, 2025
Hey Honesty, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important all of your media is to you every day, and not wanting to have to delete anything to keep storage open. The removal of the slot for the SD card has help enhance the durability and water resistance of your device. We do have digital cloud based expansion as an option if you are finding the storage of your device insufficient for your needs. This comes with the added benefit of access to your media on any of your connected Samsung devices. We have provided a link to the Samsung Support Team if you have questions about this option and would like assistance with setup. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is your lifeline
on September 22, 2025
Posted by: Dsworkshop
[This review was collected as part of a promotion.] The phone has galaxy Al and a ton of smart features. No drop calls as well as seamless videos for life little memories.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A top choice for an overall premium smartphone
on September 29, 2025
Posted by: mrabdus
[This review was collected as part of a promotion.] The Samsung Galaxy S25 FE is a solid mid-range phone offering strong AI features, a durable build, and decent cameras for its price point, but its CPU and storage options are limited compared to higher-end models. Reviewers note it as a good value if bought at its discounted price but less appealing at full price, with some suggesting an S24+ is a better alternative. It's a great option if you prioritize flagship-like AI and build quality without the flagship cost.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone i have had in a long time
on October 26, 2025
Posted by: Nightcrawler
[This review was collected as part of a promotion.] This phone is amazing I came from the A52 5g I got shortly after it's release and just upgraded to this device and I am simply blown away the only draw back is battery life but that doesn't hurt my overall rating get a days worth of life that includes watching videos, playing games, surfing the web and phone calls.
Galaxy Ai is incredible with objects removal and in videos the removal of background sound just blows my mind.
Overall I am very happy with my choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible safe your money
on April 15, 2025
Posted by: Tammyb316
from Glasgow ky
Expertise:Expert
Hate the phone only one thing good about it is weight. Get really hot playing games, touch sensitivity is 0 to none horrible. THIS IS THE ONLY PHONE I HAVE DISLIKED FROM DAY 3
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 15, 2025
Hi there Tammyb316, thank you for your feedback on your Samsung Galaxy S25. We understand how important your device is to you every day, and we would love to help you resolve the frustrations you mention experiencing. We have provided links below to help you troubleshoot the temperature and display responsiveness of your device at your convenience. We have also provided a link to the Samsung Support Team if these experiences continue or you have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent new droid
on July 2, 2025
Posted by: SamsungAlways
[This review was collected as part of a promotion.] Don't want most of the galaxy AI features. Samsung and Google accounts being weird since transferring to new phone from galaxys21
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
S25 is terrible
on April 25, 2025
Posted by: Lapsoo
My last gr8 Samsun' was S10E. Since then I ve got S22 & S25 now. The last 2 are terrible phones which I hate
1, no customized notifications
2, buttons on 1 side are problem for making screenshots
3, power button in center is problem to set phone in car holders
Generaly Samsung's going down hill
Response from Samsung USBy R&R Team, April 28, 2025
Hi there Lapsoo, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important specific features of your device are to you, and we would love to help you best align the settings of your device to your preferences. We have provided a link to the full device manual to help you with any available customizations. For the screenshot if the button presses are uncomfortable for your hand, you can use a swipe gesture across the screen with the side of your hand to capture a screenshot with ease. We have lastly shared a link to the Samsung Support Team if you ever have questions about your Samsung products.Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Absolutely the most disappointing
on September 18, 2025
Posted by: AbsolutelyADissapointment
[This review was collected as part of a promotion.] I don't know how to be nice and say this.But this phone is a piece of trash
Value
1 out of 5
1
Response from Samsung USBy R&R Team, October 31, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We understand how frustrating it is when your device is not meeting your expectations. We would love to help you resolve your frustrations and love using your device every day. Without knowing the details of your experience, we have provided a link to the Samsung Support Team to assist you at your convenience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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