Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(3,856 Reviews)
Rating breakdown 3,856 reviews
5 Stars
3,094
4 Stars
578
3 Stars
125
2 Stars
28
1 Star
31
89%of customers recommend this product.
(
105 out of
118)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
4
Like the size and the color
on October 16, 2025
Posted by: BlueZealand
[This review was collected as part of a promotion.] The small version is nice and the pink color is great
Value
4
Response from Samsung USBy R&R Team, October 17, 2025
Hi there BlueZealand, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are pleased with the size and appearance of your new device. We have provided a link to the full manual for your phone to help you discover the amazing features of your device, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance if you have any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone
on February 20, 2025
Posted by: Curt1s7
[This review was collected as part of a promotion.] This phone is amazing. Super fast speed opening apps. Great for quality pictures. Game play is excellent. You won't be disappointed in the purchase. Advanced Ai makes everything easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous phone
on March 5, 2025
Posted by: Blondy
[This review was collected as part of a promotion.] Love the color, great size, easy to use. Wish the fingerprint was on the side buttons instead of the screen, otherwise no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TRULY THE BEST!
on June 14, 2025
Posted by: TienAngel
[This review was collected as part of a promotion.] I recently took the leap and upgraded from my trusty Samsung Galaxy S21 Ultra to the all-new S25, and I couldn't be happier! This phone is lightning-fast, and the camera? Absolutely stunning! The array of innovative features it comes with is like a playground for tech lovers. I’m especially excited about how they've integrated Galaxy AI, making the phone not just smarter but also more intuitive. As a dedicated Samsung Galaxy fan for over 30 years, I’ve seen firsthand how these devices evolve and improve year after year, and the S25 is no exception! I’m officially a lifelong supporter of Samsung Galaxy – there’s simply no other phone that could ever capture my loyalty like this one does!😍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY
on August 4, 2025
Posted by: Memyselfneye
[This review was collected as part of a promotion.] This phone is the absolute worst phone I have ever owned. I thought I was upgrading from my Note 20 Ultra and did a huge downgrade. It completely sucks.
Value
1
Response from Samsung USBy R&R Team, August 6, 2025
Hi Memyselfneye, thank you for sharing your experience of your Samsung Galaxy S25 with us. We understand how frustrating it can be when you have a new device that is not operating as expected. Without knowing what features or changes are causing frustration for you, we have provided links to the complete manual for your device, and to the Samsung Support Team to help you align the settings, discover the full capabilities, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Peter
Verified Purchase:Yes
I’ve been using Samsung phones for as long as I can remember, but I think this one will be my last. You brag about how good your cameras are, but the last truly good one was on the Galaxy S9. Everything after that has gone downhill. The cameras struggle in low-light environments, and don’t even get me started on the phone updates. 🙄
Response from Samsung USBy R&R Team, September 2, 2025
Hey Peter, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important specific features of your device are to you, and we would love to help you resolve your frustrations with the camera of your device. We have provided links to a troubleshooting guide to assist you, and to an article that highlights the different features and settings of your camera. We have also shared a link to the Samsung Support Team if this experience continues with your phone, or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love this product, with its AI tech and features
on September 23, 2025
Posted by: Emanuel
[This review was collected as part of a promotion.] AI ON MY GALAXY FE 23 was an still is good. But, I can just imagine the 25 FE..being at its best.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Affordable Flagship Ever
on September 25, 2025
Posted by: Blurredlampxx
[This review was collected as part of a promotion.] I use my Samsung device for work life balance that I find hard to do eventually. My S25FE Samsung is the budget flagship device that assist in sleep monitoring and reminding you of to your busy work schedule using brief notes so when you're busy with life itself. Galaxy AI gives and provides me the ability, to add life to my photos when I'm unable to capture the moment and let's you create without limitation on your imagination.
Value
5
Written by a customer while visiting Samsung US