Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(2,362 Reviews)
Rating breakdown 2,362 reviews
5 Stars
1,889
4 Stars
349
3 Stars
83
2 Stars
20
1 Star
21
88%of customers recommend this product.
(
81 out of
92)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
4
This phone has great camera and features.
on March 29, 2025
Posted by: Mimigisa
[This review was collected as part of a promotion.] Love the way I can access all my work apps on this phone for when I am not at my computer. Audio is excellent on videos and streaming.
Value
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there Mimigisa, thank you for your feedback on your Samsung Galaxy S25. We couldn't be happier to hear how pleased you are with the capabilities and usage of your new phone, and that you are finding it so helpful to you for your professional needs. We have provided links to a few resources to help you further discover and integrate the features of your device in to your usage, including the features of Galaxy AI, and to the Samsung Support Team to help if you ever have questions. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
3
Device is good, but not their best
on March 30, 2025
Posted by: TD100414
[This review was collected as part of a promotion.] So, I'm a huge Galaxy S series fan; I've tried other brands, but nothing compairs to the S series phones! However, I'm not all that impressed with the Galaxy S25. I'm actually kind of disappointed with my talk to text. It writes completely off the wall things and isn't learning how I speak. Its probably my error, but this is so annoying I wish I had never bought the phone and that says a lot for me because like I said, I've been a die hard Galaxy S fan for years! I really. Dislike the placement of the microphone in the texting app also, it's just inconvenient for me. Basically, I feel this is not their best Galaxy S phone, I wish I had bought an earlier version now.
Value
3
Response from Samsung USBy R&R Team, March 31, 2025
Hello there TD100414, we appreciate your feedback on your Samsung Galaxy S25. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you resolve this experience with the talk to text at your convenience. We have also provided links to the full device manual to help you with the keyboard settings, and to the Samsung Support Team if you have questions or this frustration with talk to text continues. We appreciate you being a Samsung customer. -Elizabeth
Reset Bixby on your Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Reset Bixby on your Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
A compact powerhouse of a phone
on April 2, 2025
Posted by: NeonGalaxy
[This review was collected as part of a promotion.] I originally got the Samsung Galaxy S25 to be my secondary work phone but it quickly became my primary daily driver because of the seamless actions across apps thanks to Google Gemini.
I love how thin and light the phone is while also being durable and fast as lightning. The Snapdragon 8 processor is fire and I really do love this thing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Built Like a Beast, Shoots Like a Pro
on April 5, 2025
Posted by: Sycton
[This review was collected as part of a promotion.] As someone who spends most of the day in a machine shop, I needed a phone that could handle the heat — literally and figuratively. The Samsung S25 doesn’t just meet expectations, it crushes them.
This thing is a powerhouse. Between dusty conditions, loud machines, and greasy hands, the S25 keeps working flawlessly. I can jump between messages, photos, and part files with seamless actions across apps, and not once has it lagged or slowed down.
The camera quality is incredible, even in tricky shop lighting. Whether I’m documenting a precision job or snapping quick pics of tools or setups, the results are sharp and vibrant. And the audio eraser feature? Game-changer. Now I can record videos with clean sound even when the machines are roaring in the background — no extra editing needed.
Responsive, rugged, and refined — the S25 has earned its place in my daily workflow. It’s not just a phone. It’s the ultimate tool in my pocket.
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hi Sycton, thank you for your feedback on your Samsung Galaxy S25. We absolutely love to hear that you are so pleased with the usage of your new phone, and are finding it so useful for the features of Galaxy AI for your louder work environment with videos. We hope you'll reach out to us again in the future if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love love this phone !!! Best phone Ive ever had !
on June 8, 2025
Posted by: Canoman
[This review was collected as part of a promotion.] I mainly use my Phone for AI during my Sports Streaming Time in the morning...It really adds to the Audio Experience !!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Updates are seamless, phone picture quality is gre
on June 10, 2025
Posted by: MYPicturesrGr8
[This review was collected as part of a promotion.] I've had this phone for about 3 months and so far it has taken me across the pond and back with no issues. Certain apps can be slow but it's not because of the phone itself, rather its a combination of the service and app protocols that make them slow/difficult.
I'm Never down because of updates and I have a couple of security apps! Somehow they all seem to work together and I haven't had any issues on this front.
Overall great experience to date.
I'm Never down because of updates and I have a couple of security apps! Somehow they all seem to work together and I haven't had any issues on this front.
Overall great experience to date.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Gradual improvement.
on June 11, 2025
Posted by: Donquijote
[This review was collected as part of a promotion.] Battery life and responsiveness have been improved. The size also seems perfect for me. However, my brand new phone suddenly stopped charging via fast charge. It seems an intermittent problem.
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hi there Donquijote, we appreciate your feedback on your Samsung Galaxy S25. We are happy to hear that you are pleased with the enhanced features and capabilities of your device. We have provided a link to the Samsung Support Team if you are ever interested in assistance with the charging speed or any additional features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Downgraded
on June 12, 2025
Posted by: JorgeL
Went from S10 to S25... noticiable lower quality screen.. No micro sd card slot.. No headphone j
jack. I only upgraded because of a broken microphone on my S10. When I am ready to upgrade again will definately look for something other than Samsung if their future is to downgrade phones. The S25 is also more blocky as if trying to emulate iphones. Not a fan of it.
Im a photographer shooting mostly wildlife. I use a high resolution camera and shoot 4k video..all my pictures look "less detailed or sharp" on the S25.
jack. I only upgraded because of a broken microphone on my S10. When I am ready to upgrade again will definately look for something other than Samsung if their future is to downgrade phones. The S25 is also more blocky as if trying to emulate iphones. Not a fan of it.
Im a photographer shooting mostly wildlife. I use a high resolution camera and shoot 4k video..all my pictures look "less detailed or sharp" on the S25.
Response from Samsung USBy R&R Team, June 12, 2025
Hi there JorgeL, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We understand that upgrading to a new device can take some adjustment time as you learn new features and ways to have the experiences you are seeking. While the micro SD card option has been removed, cloud based storage expansion is an option, and can even help you keep all of your photos and videos available across your ecosystem of devices. If you prefer wired headphones to Bluetooth, you can also continue to use them with the addition of a USB-C to headphone jack adapter you would plug in to your charging port. We have also shared links to the full device manual and Samsung Support Team to offer additional assistance with the features and settings. Lastly, we have provided a link to an article to help you with the settings of the camera of this device to help capture truly stunning photos and videos. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US