Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(3,808 Reviews)
Rating breakdown 3,808 reviews
5 Stars
3,058
4 Stars
572
3 Stars
123
2 Stars
27
1 Star
28
90%of customers recommend this product.
(
104 out of
115)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Posted by: Panda
Expertise:Beginner
Verified Purchase:Yes
I'm still trying to get use to the s25 but sometimes i feel like its a downgrade from my s10. I lost my external memory, headphone jack and even some of my accounts that i was not able to transfer over and not realize it till it was too late. I do like how nicely it holds a charge but we'll see in the long run.
Features
4
Response from Samsung USBy R&R Team, October 21, 2025
Hey Panda, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are overall pleased with the usage of your device. If you are wanting to use wired headphones with your device you are still able to do so with the usage of a USB-C to headphone jack adapter plugged in to your charging port. If you are finding the storage to be insufficient for your needs, you can use cloud based storage expansion to keep all of your important media with you, and have access across any additional devices within your ecosystem. We have shared a link to the Samsung Support Team if you have any questions about these features, or any additional aspects of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Risa C
from Long Island , NY
Expertise:Intermediate
Verified Purchase:Yes
Very pleased with my new purchase which was a gift for hubby's birthday. He is really loving all the new capabilities that his old s10e didn't have. He takes a lot of pictures and that's where he noticed the biggest improvement. The details in the shots are very clear, even zooming in ridiculously close. I still think the camera on mine(s24 ultra) is slightly better resolution. But we are dedicated Galaxy users and are rarely disapointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Bday Surprise
on October 19, 2025
Posted by: BirthdayMom
[This review was collected as part of a promotion.] My Son's got me the Samsung S25 for my 50th birthday. It was such a surprise. I really missed my Samsung. I had a different type of phone for the past 6 or 7 years. It was so nice to come back to this. I mostly use the phone for connecting with the family by text, phone calls, video phone and social media. I also use it a lot for work. For texting, taking pictures and emailing. It's good to be back.
Value
5
Response from Samsung USBy R&R Team, October 20, 2025
Hey BirthdayMom, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are so pleased with the usage of your new phone, and finding it a great homecoming after using different devices. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Not the upgrade I wanted, its the upgrade I needed
on October 20, 2025
Posted by: JDub1998
[This review was collected as part of a promotion.] The S25 FE has proven to be the most impressive Samsung device I have owned thus far. Its sleek design and durability are particularly advantageous for someone in my profession as a mechanic. Furthermore, the integrated Galaxy AI features, including the interpreter, have been incredibly helpful. The battery life has been exceptional, and the data transfer from my previous Samsung A54 was remarkably smooth. I wholeheartedly recommend this upgrade to anyone considering it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent overall phone
on October 20, 2025
Posted by: KPGIII
[This review was collected as part of a promotion.] Quick, lively, light weight for the size, and oh yeah... the size... it's large but not overwhelming. I love the Galaxy AI features as well. Prefect device!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The True Flagship Killer: Samsung’s Galaxy S24 FE
on October 22, 2025
Posted by: Bleunique6x
[This review was collected as part of a promotion.] The Samsung "Fan Edition" (FE) has evolved from a simple value proposition into a statement: you can have the essential flagship experience without emptying your savings. But with every passing generation, the challenge for the FE line grows. Can it deliver genuine flagship power while shaving enough cost to justify its existence next to the already excellent standard S-series?
The Samsung Galaxy S24 FE doesn’t just meet this challenge; it annihilates it.
This is not a budget flagship; it’s a meticulously curated collection of Samsung’s best technologies, designed for the enthusiast who values performance and innovative features over niche luxury. The S24 FE provides such a cohesive, high-performance experience that it forces a single, compelling question: Why would you pay more for the standard S24?
The Samsung Galaxy S24 FE doesn’t just meet this challenge; it annihilates it.
This is not a budget flagship; it’s a meticulously curated collection of Samsung’s best technologies, designed for the enthusiast who values performance and innovative features over niche luxury. The S24 FE provides such a cohesive, high-performance experience that it forces a single, compelling question: Why would you pay more for the standard S24?
Design & Display: Aesthetic of Purpose
From the moment you hold the S24 FE, the "premium" feel is unmistakable. While it may forgo the absolute lightest or slimmest profile of its Ultra sibling, it embraces a balanced, durable aesthetic. The metallic frame, sandwiched between smooth glass front and back panels, offers confident grip and robust build quality that belies its lower price tie.
From the moment you hold the S24 FE, the "premium" feel is unmistakable. While it may forgo the absolute lightest or slimmest profile of its Ultra sibling, it embraces a balanced, durable aesthetic. The metallic frame, sandwiched between smooth glass front and back panels, offers confident grip and robust build quality that belies its lower price tie.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 22, 2025
Posted by: fadidi
[This review was collected as part of a promotion.] a phone that you can rely on and use with confidence. I have been using Samsung for 20 years and never failed me. The S25 is a modern phone with a great build quality and AI applications enabled. there is nothing you can acheive with this phone
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hey there Fadidi, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear that you are loving the usage and capabilities of your new device, and that you are finding it to feel modern and well built. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on October 22, 2025
Posted by: Scooby420
[This review was collected as part of a promotion.] I love this phone it's the most durable phone I ever had i will definitely keep this product as long as possible and the galaxy AI is wonderful i love it.
Value
5
Written by a customer while visiting Samsung US