Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(2,363 Reviews)
Rating breakdown 2,363 reviews
5 Stars
1,890
4 Stars
349
3 Stars
83
2 Stars
20
1 Star
21
88%of customers recommend this product.
(
82 out of
93)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
5
Love the Galaxy S25.
on August 24, 2025
Posted by: AlexYaWon
[This review was collected as part of a promotion.] I upgraded to the S25 from the S22 and I love it. It is a lot more integrated with Galaxy AI, has better cameras, and is just completely better over all. It is an amazing phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No Notes from me
on August 24, 2025
Posted by: Alaskagrown312
[This review was collected as part of a promotion.] Much much better than my last galaxy s 21. Incredible display, insane sound quality, and such a good camera. Plus the hand feel is so much better. 10/1o.
The Galaxy AI is just an added bonus
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Jersey
Expertise:Expert
Verified Purchase:Yes
I am happy with my S25. It's fast, responsive and easy to use. I thought it would be too small size wise but if fits nicely in my hands. 😊
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rina
Verified Purchase:Yes
I bought the galaxy S25 because my galaxy flip z6 broke, the screen went black and wouldn't turn on. So I kinda move back in to a single piece phone instead of flip phone. I picked the color coral red, it's pretty and like that it's not too big and not too small just perfect for my hands. Other feature that I also like is that it allows you to have a finger or thumb print for unlocking the phone. Camera is great as always and the battery life too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Happy with my new S25 galaxy
on September 7, 2025
Posted by: KittyBrasil
[This review was collected as part of a promotion.] I am happy with my new S25. The best part is how incredibly light it feels in my hand. It's like holding a feather, honestly! And let me tell you, this thing is lightning fast. Apps open instantly, and everything runs super smoothly. I was a bit hesitant at first, but I'm so glad I took the plunge and bought it. I'm not sure why anyone would buy anything else. It's the best phone I've ever owned, for sure.
Value
4
Response from Samsung USBy R&R Team, September 9, 2025
Hi there KittyBrasil, thank you for your feedback on your Samsung Galaxy S25. We couldn't be happier to hear that you are so thrilled with the usage of your new device, and the feel of the phone in your hand. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
I feel like I downgraded.
on March 16, 2025
Posted by: Jason
from Arizona
Expertise:Expert
I am truly disappointed. This is the S24 with less features. The Smart View case has been turned off. The dimensions of this phone are the same as the S24, however it is just a bit thinner 0.4mm, enough to not fit properly in S24 cases, otherwise the thinness of it is not noticeable. The Apps screen is one giant scrolling screen instead of the swipe left right pages and swipe up/down to go back to home screen. Really really disappointing. No noticeable battery life increase either.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, March 17, 2025
Hey Jason, we appreciate your feedback on your Samsung Galaxy S25. We understand that new devices can take time to adjust to the changes in features and capabilities. We have provided links to some resources to help you with the exploration of the features of your phone, and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
WOW! I simply LOVE the POTENTIAL SCAM FILTER!
on April 6, 2025
Posted by: Victoria
[This review was collected as part of a promotion.] No more wondering WHO is calling anymore! When there isn't a NAME (i.e., UNKNOWN or PRIVATE) and/or a TELEPHONE NUMBER... NO WORRIES... The Galaxy S25 IDENTIFIES ALL CALLS IMMEDIATELY! The BLOCKING FEATURE IS QUICK, SEAMLESS AND GREAT ALSO!! THANK YOU SO VERY, VERY MUCH SAMSUNG!!!
Value
5
Response from Samsung USBy R&R Team, April 10, 2025
Hi there Victoria, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear that the features of your phone have brought you peace of mind and comfort when receiving phone calls and whether or not you want to answer or receive further calls in the future. We have provided links to a few resources to help you further explore the full capabilities of your device including Galaxy AI, and answering any questions you may have as you continue usage of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1
Overheats
on May 28, 2025
Posted by: Phoneless for now
from United States
Expertise:Intermediate
Own two S25s for 3+ months. Both phones randomly overheat while charging which seems to cause the battery to fully drain. Must wait for phone to cool down to recharge. Have followed Samsung's troubleshooting with no success. Working with Samsung authorized repair facility to address problem which means I have no phone and may face a complete loss of data. My S25 is not the only one at the repair facility with this issue.
No, I would not recommend this to a friend.
Performance
1
Response from Samsung USBy R&R Team, May 29, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S25. We know how valuable your phone is to you, and how distressing it is when it is not operating as intended or expected. We have provided a link to an article to help ensure you are using the best charging adapter for your device for fast charging speeds. With regards to the data you fear losing, we do recommend ensuring your device is backed up to your Samsung account. We have provided a linkt o the Samsung Support Team if you have any questions about backups or the repair process for your device. We appreciate you being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
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Written by a customer while visiting Samsung US