Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(2,363 Reviews)
Rating breakdown 2,363 reviews
5 Stars
1,890
4 Stars
349
3 Stars
83
2 Stars
20
1 Star
21
88%of customers recommend this product.
(
82 out of
93)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
5
Smooth sailing
on August 18, 2025
Posted by: MsSaint
[This review was collected as part of a promotion.] My Samsung S25 is GREAT! It works very well. It had little to no lag time moving from page to page. The AI feature is Awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Este producto es excelente me encanta su cámara
on August 19, 2025
Posted by: SKY09X
[This review was collected as part of a promotion.] Galaxy AI es muy creativo me ayuda a elegir cosas para mi casa y me recomienda muchas cosas.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great job,Samsung!
on August 19, 2025
Posted by: djcasper
[This review was collected as part of a promotion.] The S25 doesn't disappoint-packed with features joined with option filled Android-my only complaint would be-I wish Samsung would give you unlimited firmware upgrades-and not just 4 of them! Otherwise great product!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Smooth operating system
on August 19, 2025
Posted by: JohnWick91
[This review was collected as part of a promotion.] I always love getting a new phone but hate it at the same time because I have to move all my stuff over sign back into all accounts that parts a nightmare. This switch I went from the s24 to the s25 before the s24 hit the new update so when I got the s25 I was completely lost. Even tho my husband had been going on and on about the new update will be like getting a new phone. I love my phone I'm thankful for tiktok for showing me how to simplify my phone a little bit. I still don't know what all this phone can do my husband shows me new stuff every week when he sees me using the phone like an old Nokia.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nothing special
on August 20, 2025
Posted by: TXPhotogirl1123
[This review was collected as part of a promotion.] The device performs basic phone function in an appropriate manner. The basic version of course is nothing special. Honestly more impressed with my friends S24ultra than my s25.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hi there TXPhotogirl1123, we are grateful for your feedback on your Samsung Galaxy S25. We are happy to hear that you are finding your device to operate as intended, and we would love to help you discover additional features that can help enhance your experience every day. We have provided links to the complete manual for your device to help you with additional features, and to the Samsung Support Team to answer any questions that may arise as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Where's the "that's new" moment?
on August 22, 2025
Posted by: StickyNicky
[This review was collected as part of a promotion.] I switched from Motorola to Samsung this week. The "Galaxy AI" does process faster than my MotoAI did. I also notice the processing speed is faster. Other than that, I am not impressed. Samsung doesn't offer many shortcuts and I liked having numerous gestures to make the device convenient. For example, the screenshot gesture doesn't always work. I have went through all the settings and I definitely feel like I went backwards with this purchase. I can't customize or utilize the options I enjoyed with my previous phone. The positives are the phone is fast and I haven't had too many glitches. Unfortunately, I haven't found any new capabilities. Even the Galaxy AI is only nice when it actually understands what I am saying; I have to use my keyboard a lot more. I am trying to stay optimistic and hopefully I can find some new capabilities soon...
Value
2
Response from Samsung USBy R&R Team, August 26, 2025
Hey StickyNicky, we appreciate you sbaring your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are pleased with the enhanced speed of your device. We know it can take time to adjust from one operating system and featues to another. We have provided a link to the complete manual for your device to help you with the full capabilities and aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you with the voice to text feature, and to answer any questions you may have about your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is super!
on August 22, 2025
Posted by: Glogay
[This review was collected as part of a promotion.] This galaxy ai is so advanced it's not even funny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has a great camera
on August 23, 2025
Posted by: Dontknowyou
[This review was collected as part of a promotion.] I don't use AI much I cant figure it out for most things.
... Most of the time, I can't remember how to get to it..
... Most of the time, I can't remember how to get to it..
Value
4
Written by a customer while visiting Samsung US