Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(2,362 Reviews)
Rating breakdown 2,362 reviews
5 Stars
1,889
4 Stars
349
3 Stars
83
2 Stars
20
1 Star
21
88%of customers recommend this product.
(
81 out of
92)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
5
Easy to use
on August 23, 2025
Posted by: Lakelady
[This review was collected as part of a promotion.] This phone has been great, easy to navigate and organize apps. Device settings allow for great customization.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good product but still have some glitches /defects
on August 23, 2025
Posted by: Minarath
[This review was collected as part of a promotion.] What I'm interested most of this phone is the new Galaxy AI capabilities. I hope to see many more AI features in the next software update to assist in my day to work and entertainment too.
Beside these new great features, there're also many glitches / defect in this new Galaxy s25 while using apps especially Facebook app but I hope all the problems will be fixed soon.
Value
3
Response from Samsung USBy R&R Team, August 26, 2025
Hi there Minarath, thank you for your feedback on your Samsung galaxy S25. We are happy to hear that you are overall pleased with the usage of your device, and are excited for future enhancements to Galaxy AI. We have provided a link to an article to help you with the apps you mention not functioning as intended or expected. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Luis
Verified Purchase:Yes
I'm really happy with my purchase thank you so much.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 : A Seamless Expression of Efficiency
on August 23, 2025
Posted by: Layney
[This review was collected as part of a promotion.] We had purchased Samsung Galaxy phones exclusively since trying our first ones in 2010. The last one I had was not even 5G, it was probably 3 years old, and its only dead because I got in a pool with it in my pocket. Samsung phones have always been navigationally easy and there are usually solid improvments with each new model.
The Galaxy S25, however, featuring Galaxy AI and numerous other amazing additions for users to enjoy their phone as the maverick of devices, feels significantly different than my last model. Galaxy AI is one of the most approachable AI tools ive had the privledge of using for my buisness-it makes preparing the postable content so easy. Security has been stepped up with better biometrics, capturing pictures, text and photographs are easily saved abd moved around. I can watch videos while I check my bank account with the addition of a second, smaller window! Downloading is ligntning fast and overall the processing times of running 2 programs simutaneously is impressive, like the system is pressing the gas pedal in all arenas.
Thank You Samsung, for being a dependable yet ever expanding and ascending technological foundation in my existence. We have never been dissappointed in the past, but the bar is a lot higher now. You guys outdid yourselves with the Galaxy S25. Or should I say Galaxy AI outdid you? Haha
The Galaxy S25, however, featuring Galaxy AI and numerous other amazing additions for users to enjoy their phone as the maverick of devices, feels significantly different than my last model. Galaxy AI is one of the most approachable AI tools ive had the privledge of using for my buisness-it makes preparing the postable content so easy. Security has been stepped up with better biometrics, capturing pictures, text and photographs are easily saved abd moved around. I can watch videos while I check my bank account with the addition of a second, smaller window! Downloading is ligntning fast and overall the processing times of running 2 programs simutaneously is impressive, like the system is pressing the gas pedal in all arenas.
Thank You Samsung, for being a dependable yet ever expanding and ascending technological foundation in my existence. We have never been dissappointed in the past, but the bar is a lot higher now. You guys outdid yourselves with the Galaxy S25. Or should I say Galaxy AI outdid you? Haha
Value
5
Written by a customer while visiting Samsung US
Posted by: Tardus5
Verified Purchase:Yes
I really like the S25. First its the overall size on an S8. The AI for photo enhancement is excellent.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome device
on August 24, 2025
Posted by: PabloM
[This review was collected as part of a promotion.] This is a wonderful device that shows off how far portable technology has advanced while retaining high processing power. I've had a blast gaming on the go when not using this phone for calls or social media. Galaxy AI has been surprisingly useful for when I need to look up something on-screen.
Value
4
Response from Samsung USBy R&R Team, September 4, 2025
Hey there PabloM, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear how pleased you are with the usage of your device for a range of tasks including your gaming and connecting to your loved ones. We have provided a link to the complete manual for your device to help you discover additional features of Galaxy AI you may want to integrate in to your usage, and to the Samsung Support Team if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25, it's the best phone I've ever had
on August 25, 2025
Posted by: MyDarby1
[This review was collected as part of a promotion.] I love my S25, it's the best phone I've ever had, it has plenty of memory, the pictures come out crisp clear and perfect. I also like the AI feature it helps me with all the recipes and information I needed, and it's accurate. I watch stories on my phone and the are perfect, no rolling, no having to wait for it to load every little second, my S25 is just wonderful and in glad I have it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always pick samsung
on August 26, 2025
Posted by: D777cu
[This review was collected as part of a promotion.] I use my de viceversa as a daily for everything, work , go out take pictures its an all terrain phone , it can fall it can look good it does everything, galaxy IA works great I use it most for pictures edits create something etc , love my Samsung, always have done , always pick Samsung
Value
5
Written by a customer while visiting Samsung US