Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(2,363 Reviews)
Rating breakdown 2,363 reviews
5 Stars
1,890
4 Stars
349
3 Stars
83
2 Stars
20
1 Star
21
88%of customers recommend this product.
(
82 out of
93)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
3
I'm not impressed with the device at all.
on August 19, 2025
Posted by: Aprilshowers
[This review was collected as part of a promotion.] The battery life is horrible! It has a lot of glitches! Overall I couldn't be less impressed with a phone! I've never had a phone that was the lastest phone out that I disliked this much!
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hello Aprilshowers, thank you for your feedback on your Samsung Galaxy S25. We know how important your phone is to you every day, and we would love to help you resolve your frustrations, and have the best possible experience with your device. We have provided links to a few articles to help you with the battery life of your device. We have also shared a link to the Samsung Support Team to assist you with the determining the root cause of the glitches you mention and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Faster than fast
on August 19, 2025
Posted by: Maxamillion
[This review was collected as part of a promotion.] I use my device a lot for streaming music when I'm driving down the road or when I'm chilling, it always performs better than any other samsung, i've ever had the options.The adjustments, all the things I can do with this phone. It's really became a tether to my soul.
I love using things like gemini, google ai and all the smart things I don't think I could have picked a better phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and fast processing
on August 19, 2025
Posted by: Nottechsavy
[This review was collected as part of a promotion.] I love the Galaxy S25. It is easy to use and customize. I love that I can organize everything exactly how I want it. Thw processing speeds are faster then my laptop and I find myself using it more and more for every day tasks like shopping online and paying my bills. I already use it a lot for games and social media. I especially love the Google AI feature that helps me with writing the perfect thank you or Happy Birthday to someone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is slim and light weight. Love it!
on August 19, 2025
Posted by: Auntie55
[This review was collected as part of a promotion.] I use my Samsung Tablet to write my minutes. The speech to text works for me.. i am also able to print it out and give it to the senior center.
What I don't like about this phone is that it records my phone calls. With something I don't really like. I like the fact that my phone and tablet are easy to use when taking photos and sending them to other people awesome.
What I don't like about this phone is that it records my phone calls. With something I don't really like. I like the fact that my phone and tablet are easy to use when taking photos and sending them to other people awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent gui and great screen colors
on August 19, 2025
Posted by: GalaxyDuke
[This review was collected as part of a promotion.] This phone has great speakers as well as a fast seamless user experience. Downloads instantly and has access to all apps and games in the play store.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features just keep getting better.
on August 19, 2025
Posted by: Snowman2385
[This review was collected as part of a promotion.] The features keep getting better amd the Galaxy AI keeps staying upgrading. I keep taking awesome pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It works great!
on August 19, 2025
Posted by: Bean2425
[This review was collected as part of a promotion.] Galaxy AI is so cool. I like it a lot. It didn't write this review for me, but perhap I should have used it. It so cool. Cool It is. If I were older I'd say it's hip. If I was younger I'd say it was skibbidi. That's how awesome Galaxy AI is.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as my S8
on August 19, 2025
Posted by: H2oskier
[This review was collected as part of a promotion.] Larger which i didn't want and not as functional as my S8 was.
Wish i just could have gotten a new S8
Galaxy AI
Wish i just could have gotten a new S8
Galaxy AI
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hi there H2oskier, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how frustrating it can be when you have a new device that is not aligning to your expectations in functionality. Without knowing what features are causing frustration for your, we have provided a link to the complete manual for your device, and to the Samsung Support Team. These resources can help you discover the full capabilities, and answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US