Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(2,363 Reviews)
Rating breakdown 2,363 reviews
5 Stars
1,890
4 Stars
349
3 Stars
83
2 Stars
20
1 Star
21
88%of customers recommend this product.
(
82 out of
93)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
4
Great phone
on August 15, 2025
Posted by: Lovethe25
[This review was collected as part of a promotion.] Would give it 5 stars but after a week the charging port went out and the phone wouldn't charge. I am happy with the overall condition and usability of the phone and give it a 4 out of 5 but for the 26 would recommend upgrading the port
Value
4
Response from Samsung USBy R&R Team, August 15, 2025
Hey there Lovethe25, we appreciate your feedback on your Samsung Galaxy S25. We are happy to hear that you are overall pleased with the usage of your phone every day, and finding so many amazing features. We have provided a link to an article to help you with the charging of your device. We have also shared a link to the Samsung Support Team and warranty information for your device if you would like to explore options for resolving this matter, if this continues. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is a game-changer
on August 15, 2025
Posted by: Hoco321
[This review was collected as part of a promotion.] 5/5 Stars
"I recently got the new Samsung Galaxy S25, and it's been a fantastic experience! The Galaxy AI for editing photos and videos is a game-changer—it makes it so easy to get my content just right. The camera quality is truly great, and I love knowing that I'll have these memories forever on my phone. Highly recommend it!"
"I recently got the new Samsung Galaxy S25, and it's been a fantastic experience! The Galaxy AI for editing photos and videos is a game-changer—it makes it so easy to get my content just right. The camera quality is truly great, and I love knowing that I'll have these memories forever on my phone. Highly recommend it!"
Value
5
Response from Samsung USBy R&R Team, August 15, 2025
Hey Hoco321, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are so amazed with the usage of your device, and finding the features of Galaxy AI to be such a game changer for your usage. We have provided a link to the Samsung Support Team to offer assistance to you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on August 15, 2025
Posted by: Boston2296
[This review was collected as part of a promotion.] Love the implementation of Galaxy AI - makes using the full suite of features available even easier.
Processing speed is lightning fast and the 120 Hz OLED screen looks fantastic and is silky smooth.
Charges incredibly fast using a 25W charger - less than 40 minutes for a full charge.
I also have switched to Samsung Health because it includes every metric I value and more. Pairs perfectly with a Galaxy Watch for tracking workouts and runs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on August 15, 2025
Posted by: Redeyez
[This review was collected as part of a promotion.] No issue with phone. Had the phone for over 1 year and it has worked fine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25, a spectacular device that requ
on August 15, 2025
Posted by: Cole014
[This review was collected as part of a promotion.] The Galaxy S25 is a compact flagship that combines power, comfort, and smart AI features in a sleek package. Weighing just 162 grams, it’s easy to hold and operate with one hand, yet it’s powered by Samsung’s latest Snapdragon 8 Elite for Galaxy chip—meaning snappy performance, smoother gaming, and better energy efficiency. The battery life is solid, often lasting a full day, and with seven years of Android updates, it’s built to stay relevant for the long haul.
Samsung’s Galaxy AI suite really stands out here, offering handy tools like *Now Brief* for daily summaries, improved voice commands, AI-driven photo editing, and Audio Eraser to tidy up recordings—features that genuinely make everyday tasks easier.
That said, the S25 isn’t perfect. Its design and charging speeds haven’t changed from last year, and while the camera performs well, it doesn’t quite match the low-light capabilities of other flagships, 25 W wired charging feels a bit slow for 2025 standards. Some users have also mentioned occasional overheating and faster-than-expected battery drain.
Bottom line: If you’re after a compact, fast phone with strong AI features, long-term support, and reliable overall performance, the S25 hits the mark. But if you’re looking for a radical design overhaul, ultra-fast charging, or the absolute best camera in low light, you might want to explore other options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This device is very good. Love all the features
on August 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone and "galaxy ai" for just about everything. Emails, documents computer games fun photos and videos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25, coming from pixel phones.
on August 16, 2025
Posted by: TheR3dX
[This review was collected as part of a promotion.] After my Google pixel 8 broke I decided to try a Samsung phone, and I'm glad I did. I had a galaxy nexus and then have been on the Google pixel line since they came out in 2016. I love this phone, its packed with features, the screen is bright and the battery lasts me more than my pixel 8. I like using Galaxy AI. The camera is also great and thats one of the things I look for in phones. I will recommend this phone to anyone and will continue getting more Samsung phones in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone
on August 16, 2025
Posted by: Sparky886
[This review was collected as part of a promotion.] This phone is like a jump into the future especially with the new ai
Value
5
Written by a customer while visiting Samsung US