Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(3,829 Reviews)
Rating breakdown 3,829 reviews
5 Stars
3,077
4 Stars
572
3 Stars
124
2 Stars
27
1 Star
29
90%of customers recommend this product.
(
105 out of
117)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
5
Fast and reliable more a.i features
on July 18, 2025
Posted by: Stovetop
[This review was collected as part of a promotion.] A.i features are great with new note assist, searching and summarizing. Picture quality is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 FOR THE WIN!
on July 26, 2025
Posted by: JOELTHEMOLE76
[This review was collected as part of a promotion.] I recently upgraded my phone from a Samsung S9 to the all new Samsung S25. Amazing, the galaxy AI function is an Awsome tool! I was living under a rock it seems.....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Lackluster
on August 4, 2025
Posted by: Qbert9
[This review was collected as part of a promotion.] I had high hopes switching to this phone from a Pixel. Sorry this has been a frustrating phone, it's interface is not user friendly, it does things in it's own and seems to lack an identity. It wants to be everyone which makes it hard to understand what apps and tools that would be best for the phone.
On the other the Galaxy AI, Bixby is legit and refreshing!
Value
1
Response from Samsung USBy R&R Team, August 6, 2025
Hi Qbert9, we appreciate your feedback on yoru Samsung Galaxy S25. We know that changing from one operating system to another can come with a bit of a learning curve and cause frustration as you align a new device to your preferences. We have provided a link to the complete manual for your device, and to the Samsung Support Team to help you with your exploration and alignment of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Compact Power Meets Intelligent Refinement
on August 9, 2025
Posted by: Richy1215
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is a masterclass in subtle evolution. While it doesn’t radically reinvent the wheel, it fine-tunes nearly every aspect of its predecessor, delivering a flagship experience in a sleek, pocket-friendly
Powered by the Snapdragon 8 Elite for Galaxy, the S25 is lightning-fast and impressively efficient. What truly sets it apart is Galaxy AI, which enhances everything from live translation and intelligent photo editing to contextual suggestions that feel genuinely helpful. It’s not just smart—it’s intuitive.
Final Verdict:
The Galaxy S25 doesn’t shout innovation—it whispers refinement. It’s the perfect choice for those who value speed, intelligence, and portability. If you don’t need an S Pen or a pro-grade camera, this is the Galaxy to get.
Powered by the Snapdragon 8 Elite for Galaxy, the S25 is lightning-fast and impressively efficient. What truly sets it apart is Galaxy AI, which enhances everything from live translation and intelligent photo editing to contextual suggestions that feel genuinely helpful. It’s not just smart—it’s intuitive.
Final Verdict:
The Galaxy S25 doesn’t shout innovation—it whispers refinement. It’s the perfect choice for those who value speed, intelligence, and portability. If you don’t need an S Pen or a pro-grade camera, this is the Galaxy to get.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Where's the "that's new" moment?
on August 22, 2025
Posted by: StickyNicky
[This review was collected as part of a promotion.] I switched from Motorola to Samsung this week. The "Galaxy AI" does process faster than my MotoAI did. I also notice the processing speed is faster. Other than that, I am not impressed. Samsung doesn't offer many shortcuts and I liked having numerous gestures to make the device convenient. For example, the screenshot gesture doesn't always work. I have went through all the settings and I definitely feel like I went backwards with this purchase. I can't customize or utilize the options I enjoyed with my previous phone. The positives are the phone is fast and I haven't had too many glitches. Unfortunately, I haven't found any new capabilities. Even the Galaxy AI is only nice when it actually understands what I am saying; I have to use my keyboard a lot more. I am trying to stay optimistic and hopefully I can find some new capabilities soon...
Value
2
Response from Samsung USBy R&R Team, August 26, 2025
Hey StickyNicky, we appreciate you sbaring your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are pleased with the enhanced speed of your device. We know it can take time to adjust from one operating system and featues to another. We have provided a link to the complete manual for your device to help you with the full capabilities and aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you with the voice to text feature, and to answer any questions you may have about your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 25S
on August 27, 2025
Posted by: DroidUser
[This review was collected as part of a promotion.] It's been 6 years since my last phone update. I used Galaxy AI to guide me with suggestions on which phone would be better suited for me. The Samsung 25S has a lot of new cool features. I am still learning how to do things, but am enjoying my new phone.
Value
4
Response from Samsung USBy R&R Team, August 28, 2025
Hi there DroidUser, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear how pleased you are with the usage of your new device, and finding using Galaxy AI so helpful for a range of tasks. We have provided a link to the complete manual for your device to assist you with the additional features and aligning the settings to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance if any questions arise during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Brenna
from Nevada
Expertise:Intermediate
Verified Purchase:Yes
Stylish and similar to my galaxy 21. Enjoying it so far.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Compact and efficient
on September 15, 2025
Posted by: Pixelsbynelson
[This review was collected as part of a promotion.] My S25 is the best phone so far, I was looking for a compact model with a good processor and quality camera, so far let me tell you I nail it, what a beautiful pictures it takes, Im trying to learn photography and I use my phone to take great pictures when I saw something in my daily basis, Galaxy AI make it easier even in bad light situations. If u are looking for the best compact model in the market S25 is definitely your best option.
Value
5
Written by a customer while visiting Samsung US