Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(2,710 Reviews)
Rating breakdown 2,710 reviews
5 Stars
2,177
4 Stars
394
3 Stars
91
2 Stars
25
1 Star
23
88%of customers recommend this product.
(
82 out of
93)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
3
Poor battery life
on August 4, 2025
Posted by: RosEmiTrud
[This review was collected as part of a promotion.] Bought the phone February 2025 in preparation for a Europe trip. Was in Paris in March. The battery life is not great. Wasn't able to take pictures even after charging overnight. The storage is not great either.
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Hi RosEmiTrud, thank you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We understand how important the lasting battery of your device and being able to keep all of those photos and pictures you want to take are to you every day. We have provided links to a few articles to help you with the battery life of your device. We have also shared a link to the Samsung Support Team to assist you with storage expansion if you are curious about options. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 4, 2025
Posted by: Glowgrowbooks
[This review was collected as part of a promotion.] If you want a small, fast phone with new AI features and don’t need big zoom or huge battery, the Galaxy S25 is one of the best compact Android phones you can buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing to use, and love
on August 4, 2025
Posted by: Xzandra92
[This review was collected as part of a promotion.] I love the phone a lot. It's fast and doesnt lag like most of my phones use to. I have no problems so far. The camera is the best, great picture quality and zoom.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its better thank i ever thought
on August 4, 2025
Posted by: MnGoldenMom
[This review was collected as part of a promotion.] Its pretty amazing does above and beyond what I ever thought I would need and the camera is fabulous!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not too good
on August 4, 2025
Posted by: Kroctasha
[This review was collected as part of a promotion.] First this phone is very difficult to get my text message settings like I would like. The RCS messages doesn't give good options on notifications sounds. Second there isn't a feature to show a light that you have a notification when your phone is on vibrate. Third when you're listening to music I don't get a notification that I got a text. If I had to do it all over again then I would have selected another phone besides Galaxy S25
Value
2
Response from Samsung USBy R&R Team, August 6, 2025
Hey Kroctasha, we appreciate your feedback on your Samsung Galaxy S25. We know that aligning the settings of your device to your preferences. We have provided a link to the complete manual for your device to assist you with this. You can always use the Edge Lighting notification setting for the visual representation you are seeking with your device. This can also help you with the different notification settings when listening to music and other experiences. Lastly, we have provided a link to the Samsung Support Team to offer assistance if you believe your device is not operating as intended, or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Older generation getting used to this awesome tech
on August 4, 2025
Posted by: Thankfulgranny
[This review was collected as part of a promotion.] My Samsung phone has been such a blessing with all of the Accessibility uses made available to me. Changing the font size & shape. I use "Gallaxy AI" for writing assit.
I use my Samsung phone during work for streaming my book! I stream Crunchy roll, Netflix, Disney and YouTube.
I use my Samsung device for my Google calendar for all of my appointments. I use my device for my printing needs. I steam for recipes, too! Anything I need, I have it at my fingertips!! I love this device, thank you very much for creating such a wonderful product!!!
I use my Samsung phone during work for streaming my book! I stream Crunchy roll, Netflix, Disney and YouTube.
I use my Samsung device for my Google calendar for all of my appointments. I use my device for my printing needs. I steam for recipes, too! Anything I need, I have it at my fingertips!! I love this device, thank you very much for creating such a wonderful product!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice easy to use!
on August 4, 2025
Posted by: Gigi24554
[This review was collected as part of a promotion.] I've always been a Samsung buyer I have had galaxy a20 galaxy a54 and galaxy a53 I recently upgraded to the s 25 I love it I got the 256gb storage and I love the camera the specs how fast the processor is and the battery life has been good to me so far . The galaxy ai features are awesome very easy to use and so much to do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 review
on August 4, 2025
Posted by: Samlover01
[This review was collected as part of a promotion.] I use my galaxy device to stream Netflix and gaming i love galaxy Ai it helps identify things that I cant quite make out I love the battery life on the s25. Its a very smooth transition between apps. Set up is very seamless. Would definitely recommend the s25 to anyone looking to switch.
Value
5
Written by a customer while visiting Samsung US