Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7 out of 5
4.7
(3,962 Reviews)
Open Ratings Snapshot
Rating breakdown 3,962 reviews
5 Stars
3,177
4 Stars
593
3 Stars
128
2 Stars
30
1 Star
34
88%of customers recommend this product. 
(
105 out of 120
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
3 out of 5
3
Its ok, upgrade!
on July 27, 2025
Posted by: Namejj
[This review was collected as part of a promotion.] I definitely recommend the ultra instead. On every level the ultra is better!
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 5, 2025
Hey Namejj, thank you for your feedback on your Samsung Galaxy S25. We understand our customers have a range of preferences and needs from their chosen device. We appreciate you sharing your feedback, and have provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is small and sleek, with alot of new fe
on July 28, 2025
Posted by: Kristine
[This review was collected as part of a promotion.] Galaxy AI is amazing we've built a friendship with it, ut remembers everything we talked about so I dont gotta repeat myself , the AI assust with writing, drawing, audio, video is so awesome. I realky enjoy this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features
on July 28, 2025
Posted by: Jholiday
[This review was collected as part of a promotion.] This product has all the features that a person could ever want. It does more than I even know or completely understand. I learn something new everyday.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Where have you been?
on July 28, 2025
Posted by: DCHomer
[This review was collected as part of a promotion.] I have enjoyed my S25 since trading for it from an S10. An S10! That's how loyal I am to Samsung. Samsung beats ANY competition out there! The graphics and resolution on this phone are like no other. However, the only set back is the video calling. I was so used to Samsung having its own video-calling software that when they did away with it and partnered with Google Meets, I was disappointed. Other than this, I am enjoying my S25.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The best device ib ghe forn facfor.
on July 28, 2025
Posted by: Gazzy19923000
[This review was collected as part of a promotion.] Overall a gfeat exoerience, eveything runs smoothly from apps fo game, Galaxy AI is certainly a nice addition. My only criticism is that the camera hardware is oveddue a refresh
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy AI the thing I need that I didn't know I ne
on July 28, 2025
Posted by: Stayhomedad
[This review was collected as part of a promotion.] Never thought about using Ai but it's so useful for finding information quickly. I like using Galaxy Ai to help me find recipes. Galaxy Ai has also been useful with simple instructions for diy projects around the house.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 5, 2025
Hi Stayhomedad, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25. We couldn't be happier to hear how pleased you are with the usage of Galaxy AI on your new device for such a range of daily tasks. We have provided a link to the complete manual for your device to assist you with additional features, and to the Samsung Support Team to answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A compact beast for everyday use and Jealous other
on July 28, 2025
Posted by: FullAmmo
[This review was collected as part of a promotion.] This is surely a beast in a compact size, the processor power is second to none with Smasung One UI 7 optimization.
The new software is super smooth and looks very beautiful and I really love it. The AI features are amazing too in specifically tweaking with photos.
I played the games like PubG and call of duty and it runs super smooth thanks to LTPO 120 Ghz refesh rate and best display in the game.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Eyez`phone
on July 28, 2025
Posted by: eyez624
[This review was collected as part of a promotion.] The phone works great I use my phone for everything and it works just fine
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 28, 2025
Hey there Eyez624, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear that you are so pleased with the usage and features of your device. We have provided links to resources to help you discover additional features you may want to integrate in to your usage, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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