Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(2,363 Reviews)
Rating breakdown 2,363 reviews
5 Stars
1,890
4 Stars
349
3 Stars
83
2 Stars
20
1 Star
21
88%of customers recommend this product.
(
82 out of
93)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Posted by: Sw y
from IL
Expertise:Expert
Verified Purchase:Yes
I've used Samsung series only like over 10years. Never disappointed so far including this.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 28, 2025
Hi Sw y, thank you for your feedback on your Samsung Galaxy S25. We are thrilled to hear that you have no complaints and are finding so many great features of your device. We hope you'll reach ou t to us again in the future at any point if you have questions or want to share additional thoughts about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Dh galaxy
from Los Angeles California
Expertise:Intermediate
Verified Purchase:Yes
Unfortunately its not working out for me a bit slow and has a slight glitch
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 28, 2025
Hey there Dh galaxy, thank you for your feedback on your Samsung Galaxy S25. We understand how frustrating it is when your device is not operating as intended or expected. We have provided links to troubleshooting guides to help you with the speed of your device. We have also provided a link to the Samsung Support Team. These experts can offer one on one assistance with the glitches you mention. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sandy T
from Seattle, WA
Expertise:Beginner
Verified Purchase:Yes
So far my S25 has been pretty good. It was an upgrade from an S9. The transition was relatively easy but not entirely without issue.
I traded in my S9 and followed the directions of first removing my google account and then doing a factory reset, which caused a problem. Factory reset wants to verify your identity via gmail begore proceeding but there is no gmail with google removed. Caused a hiccup. I do like the S25's camera the best. Not to keen on the AI features. Still haven't figured everything out, i.e. S9 was able to have different notification sounds for individual apps bur haven't been able to fully implement that in the S25. Still learning!
I traded in my S9 and followed the directions of first removing my google account and then doing a factory reset, which caused a problem. Factory reset wants to verify your identity via gmail begore proceeding but there is no gmail with google removed. Caused a hiccup. I do like the S25's camera the best. Not to keen on the AI features. Still haven't figured everything out, i.e. S9 was able to have different notification sounds for individual apps bur haven't been able to fully implement that in the S25. Still learning!
I would recommend this to a friend!
Features
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easily accessible
on June 2, 2025
Posted by: Kaycee123
[This review was collected as part of a promotion.] I love my Samsung galaxy. Easy to use and have all the features I needed for my work and school
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GOOD but just not great
on June 2, 2025
Posted by: SJJIMENEZ
[This review was collected as part of a promotion.] I love Samsung devices and I have never had anything bad to say about them I love the camera features I'm not super thrilled with the overheating the more that storage is filled the device overheats a lot quicker and restarts are needed to close background operations the device care doesn't really work all that well in the memory cleanse system I would like more music options and more customizable features for messaging etc but I love Samsung and will continue to use the phones
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera
on June 2, 2025
Posted by: Crucesgal
[This review was collected as part of a promotion.] This phone is amazing and galaxy AI ready. Takes amazing pictures, has plenty of storage and you set it up to your liking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung!!!
on June 3, 2025
Posted by: Sweettweet25
[This review was collected as part of a promotion.] S25 is by far the best galaxy phone I've had to date. The camera is A1 with the best quality, gaming on here is easy and efficient and some of the features I've never thought I'd need have become a life saver like the M365 copilot. I'm glad I waited to upgrade until this phone came out my life will forever be changed.
Value
5
Written by a customer while visiting Samsung US
Posted by: Pitter_Patfy
Expertise:Intermediate
Verified Purchase:Yes
Everything about this was easy. Went from my old S20 to my S25 with the built in software to mirror my old phone. Setup took about 15 minutes on my end, then the phone did the rest. Great battery life as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US