Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(3,810 Reviews)
Rating breakdown 3,810 reviews
5 Stars
3,059
4 Stars
572
3 Stars
123
2 Stars
27
1 Star
29
90%of customers recommend this product.
(
104 out of
115)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
4
Login slow
on April 4, 2025
Posted by: Shermy
[This review was collected as part of a promotion.] I like the phone pretty well. The time from turning on the phone to the time it takes to getting to the home screen is painfully slow. I had a S10+ was a lot quicker.
That is my only complaint.
That is my only complaint.
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hey there Shermy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We love that you are so pleased with the capabilities and usage of your phone. We hope you are also enjoying the exploration of the features of Galaxy AI. We have provided links to resources to help you with this experience, and align the settings to your preferences, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Premium prices with less value
on May 31, 2025
Posted by: Thenightskywalker
[This review was collected as part of a promotion.] The phone works good. One UI is amazing. I love the extra features Samsung has on their mobile platform with Galaxy AI. The hardware and software are optimized so well that the phone works seamlessly. But there are down side of the phone. The camera quality is noisy, grainy, lacks detail and sharpness. Some of the edges and text in the pictures are distorted and this camera is not one can rely on everyday. The battery does not last very long. Samsung should consider adding higher MAH in their phones because the phone uses so much power leaving me with no choice but to plug up more than once a day. Please samsung evolve your products like never before and remember the sky is limit!
Value
1
Response from Samsung USBy R&R Team, June 2, 2025
Hello Thenightskywalker, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are enjoying exploring the features of Galaxy AI. We would love to help you with the camera and battery of your device to help you have the best possible experience with your phone every day. We have provided a link to an article to help you with the different features of your camera, and troubleshooting guides for your battery. We have lastly, provided a link to the Samsung Support Team if this experience continues with your phone, or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for personal and business use
on September 3, 2025
Posted by: stmapman7
[This review was collected as part of a promotion.] I primarily use my phone for personal use, mostly either talking on the phone with family and at other times, professional use. I also use this phone for playing games occasionally and have fun navigating through the app platform.
Value
4
Response from Samsung USBy R&R Team, September 3, 2025
Hey Stmapman7, thank you for your feedback on your Samsung Galaxy S25. We are happy to hear that you are so pleased with the capabilities of your device for your usage needs. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast phone, easy to activate.
on September 8, 2025
Posted by: Old Operator
This is a great phone, great sound and very easy to activate. It shipped very fast. It is very light. I'm glad I did the upgrade.
Response from Samsung USBy R&R Team, September 9, 2025
Hi there Old Operator, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear you are so pleased with the usage of your new device, and found the inital setup so easy. We have provided a link to the complete manual for your device, and to the Samsung Support Team. These resources can assist you in discovering the full capabilities, aligning the settings to your preferences, and answer any questions that come up along the way. Thank you forbeing a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!!
on September 15, 2025
Posted by: Sid1210
[This review was collected as part of a promotion.] We loved this phone all features are so nice and easy to use. Plus Galaxy AI has been such nice assistant for help. Highly recommend this device!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My opinion
on September 15, 2025
Posted by: JosePR
[This review was collected as part of a promotion.] I have been buying Samsung Galaxy since they came out and every year they always exceed my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EXTRAORDINARY PHONE!
on September 15, 2025
Posted by: Izzy2B
[This review was collected as part of a promotion.] The sleek design and vibrant display immediately capture attention, offering an immersive visual experience. The processing speed is notably improved, ensuring smooth multitasking and quick app launches. Its camera system excels in various lighting conditions, producing stunning photos and videos. Battery life has been enhanced, providing extended usage throughout the day. The software interface is intuitive, making navigation easy for all users. However, the device's price point may be a barrier for some consumers. The fingerprint sensor's placement could be more convenient for easy access. Overall, the device remains a remarkable advancement in mobile technology, with exciting features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE THIS PHONE!!
on September 15, 2025
Posted by: KayTee31
[This review was collected as part of a promotion.] I Love the phone and all the features. Galaxy A.I is phenomenal!! Love it!!! I have always been a Galaxy owner. I would never trade for the competition.
Value
5
Written by a customer while visiting Samsung US