Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(3,864 Reviews)
Rating breakdown 3,864 reviews
5 Stars
3,101
4 Stars
579
3 Stars
125
2 Stars
28
1 Star
31
89%of customers recommend this product.
(
105 out of
118)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
5
Coming back to android
on September 27, 2025
Posted by: Formerappleuser
[This review was collected as part of a promotion.] First time with an Samsung phone since the 10 and im never leaving again. So many amazing and easy to access features on the phone. The galaxy AI is so useful as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 27, 2025
Posted by: TrishaKay
[This review was collected as part of a promotion.] Love using the Galaxy AI on my brand new Galaxy 25. Beautiful display, lightweight, and useful Galaxy AI! Recommended to all of my family and friends to maximize their mobil experience!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I was sold phone without Sim card
on September 28, 2025
Posted by: 3Buttons
[This review was collected as part of a promotion.] Galaxy AI No glass back this time1st phone back broke
Value
2
Response from Samsung USBy R&R Team, September 29, 2025
Hey 3Buttons, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know your phone is invaluable to you for a range of daily tasks, and wanting to have the peace of mind with the durability. We do recommend protective cases on all devices to help prevent damage from any accidental bumps and drops. We have provided a link to the Samsung Support Team to assist you with any repair you need with your device. For the connection to a carrier, we recommend reaching out to the carrier directly for assistance with an account and SIM connection. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone! =) it's easy to use.
on September 28, 2025
Posted by: Rustylee
[This review was collected as part of a promotion.] Haven't used the Ai features as of yet. Im sure it will be useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone but I miss my z fold 4 got stolen
on October 1, 2025
Posted by: Racso979
[This review was collected as part of a promotion.] Reviewing the new phone is something I'm excited to do. I am very eager to see how the new features work and what improvements have been made. The updates on the phone's camera, battery life, and processing speed will be interesting to explore. It's a pleasure to share my experience with the phone's performance. I hope that the new phone will be a success and a great step forward.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome,
on October 3, 2025
Posted by: Jaysamsungforever
[This review was collected as part of a promotion.] The AI is amazing and takes the guess work out of a lot of things to help with efficiently getting information 😀
The size is perfect, not to big not to small for construction workers
I suggest getting one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on October 7, 2025
Posted by: Lucy52
[This review was collected as part of a promotion.] I'm not good at expressing myself in words but I will use Ai and it organizes what I want to say
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hi there Lucy52, we appreciate your feedback on your Samsung Galaxy S25. We couldn't be happier to hear that you are having such a great experience with your device, and finding the features of Galaxy AI helpful in organizing your thoughts so clearly. We have provided a link to the complete manual to help you with additional features of Galaxy AI, and to the Samsung Support Team to assist you if any questions come up during your exploration. Thank you for being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
My phone...
on October 7, 2025
Posted by: Calypso
[This review was collected as part of a promotion.] So, I've just changed in the past year after having the same phone for 8 yrs...alot has changed. The pics you can take of them moon so clear and detailed is exceptional! Especially during eclipses! So yay for that! However I feel it could be larger and better with certain areas. I think it's wrong to sell 2 different size phones tho they should all be the larger screen ones period...using my phone has damaged my eyesight because of the tiny screen and that's the truth...so think on that for a minute before you put your next one out 👍 just being honest. Oh and just FYI...Galaxy AI is a double edge sword to me...can be extremely helpful/ also very very dangerous. That should seriously be considered. Kids use these devices too.
Value
3
Response from Samsung USBy R&R Team, October 8, 2025
Hi there Calypso, we appreciate you providing your feedback on your Samsung Galaxy S25. We are happy to hear that you are pleased with the enhanced camera features of your new device, and enjoying capturing amazing photos and videos. Our goal is to provide a range of devices to best meet the variation of needs of our customers. We have provided a link to the complete manual for your device to help you enlarge the text on your display to help you see more comfortably. This can also help you disable any features you do not wish to use with your device. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance through chat if that is your preference. We appreciate you being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US