Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Mint (Verizon)
Average customer rating
4.7
(3,864 Reviews)
Rating breakdown 3,864 reviews
5 Stars
3,101
4 Stars
579
3 Stars
125
2 Stars
28
1 Star
31
89%of customers recommend this product.
(
105 out of
118)
Customer Reviews for Samsung - Galaxy S25 256GB - Mint (Verizon)
Customer Rating
5
Like the size and not to heavy
on August 21, 2025
Posted by: GWEN2025
[This review was collected as part of a promotion.] Works well for what I need. I am able to keep notes and also use for work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone freezes up a lot
on September 15, 2025
Posted by: Saltshaker985
[This review was collected as part of a promotion.] Since I got the phone it freezes up a lot I have to turn it off then back on it makes me want to go back to my old phone company
Value
2
Response from Samsung USBy R&R Team, September 17, 2025
Hi there Saltshaker985, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the uninterrupted usage of your phone is to you every day, and we would love to help you. We have provided a link to an article to help you troubleshoot the freezing you mention experiencing with your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 15, 2025
Posted by: Tazluvcats
[This review was collected as part of a promotion.] Galaxy AI is on the device and not really happy about that. I am not crazy about the ai and how it works. The photo takes really great photos. Down side is you cannot add SD card for extra storage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch, I have found texting to be difficult
on September 15, 2025
Posted by: Sari78
[This review was collected as part of a promotion.] AI makes searches and features better, great addition
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 16, 2025
Posted by: Willie
[This review was collected as part of a promotion.] I own thia device for about 10 months and do more that i was expecting all is great on the device is a phone that I will recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy 25 Flagship rocks!
on September 18, 2025
Posted by: Scarab
[This review was collected as part of a promotion.] Integrating all of my favorite features from previous Galaxy models I have owned,along with the new Galaxy AI, and this phone is near perfection.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on September 24, 2025
Posted by: SkyKingCloud
[This review was collected as part of a promotion.] Has Good camera good battery nice design n also perfect screen size
Value
5
Response from Samsung USBy R&R Team, September 26, 2025
Hey there SkyKingCloud, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are ecstatic to hear you are so happy with the features of your phone, and finding the design to be so perfect for your usage. We have provided links to resources to help you with additional features on your device, like Galaxy AI, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy 25 I wanted the 25+ but settled.
on September 26, 2025
Posted by: Shopjunky1
[This review was collected as part of a promotion.] I really love the new AI features that's been added i have conversations with Co-Workers that speak different languages, the playing with the AI photos features hands down the best. Make the switch if you already haven't.
Value
5
Written by a customer while visiting Samsung US