Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,707 Reviews)
Rating breakdown 5,707 reviews
5 Stars
4,471
4 Stars
940
3 Stars
200
2 Stars
46
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Customer Rating
2
This phone has caused me so many headaches
on June 16, 2026
Posted by: Photoman
[This review was collected as part of a promotion.] First the video is very good
But my phone does what it wants. I have very little sound unless I put it on speaker. I will.be in one app and out the blue it will change to a completely different app.
But my phone does what it wants. I have very little sound unless I put it on speaker. I will.be in one app and out the blue it will change to a completely different app.
Value
2
Response from Samsung USBy R&R Team, June 17, 2026
Hi there Photoman, thank you for your feedback on your Samsung Galaxy S25. We know how important your device is to you for a range of daily tasks, and we would love to help you resolve this frustration with your device not operating as prompted. We have provided a link to the Samsung Support Team for your convenience. They can work with you directly through chat to determine the root cause and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have owned
on June 14, 2026
Posted by: Twtwtw55
[This review was collected as part of a promotion.] Galaxy AI makes it super easy to search right from your home screen and the phone itself is so fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and no slow downloads.
on June 14, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] I use my device for playing games, paying bills, and general services. I use Galaxy A1 for doing screenshot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very lightweight for a phone.
on June 13, 2026
Posted by: Rose7766
[This review was collected as part of a promotion.] Nice to have to use on a daily basis and great for all the features this has..Remember the phone case to protect this phone soo lightweight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly happy
on June 13, 2026
Posted by: Bossy1one
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25. The AI features are my favorite part of the phone. I love that it tracks my steps and helps me stay organized throughout the day. Being able to talk to it and have it help me do things makes it feel like having a personal assistant right in my pocket.
The AI tools make everyday tasks easier, whether I'm looking up information, managing my schedule, or staying on top of reminders. It honestly feels like carrying around a mini computer and organizer wherever I go.
The only thing I don't like is the size. I wish it were a little bigger because sometimes the screen feels too small for everything the phone can do.
Overall, I'm very happy with my Galaxy S25 and would definitely recommend it to anyone looking for a smart, powerful phone with great AI features.
The AI tools make everyday tasks easier, whether I'm looking up information, managing my schedule, or staying on top of reminders. It honestly feels like carrying around a mini computer and organizer wherever I go.
The only thing I don't like is the size. I wish it were a little bigger because sometimes the screen feels too small for everything the phone can do.
Overall, I'm very happy with my Galaxy S25 and would definitely recommend it to anyone looking for a smart, powerful phone with great AI features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great picture
on June 12, 2026
Posted by: becca
great helpful awesome features great picture I love it it's awesome
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 11, 2026
Posted by: Myphone707
[This review was collected as part of a promotion.] The galaxy ai is very useful and the camera is nice and clear. Great device overall. Haven't had any troubles at all with my device. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect everyday use phone
on June 11, 2026
Posted by: DreamyExcellence
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 for a while now, and I'm really happy with it. The phone feels premium, lightweight, and comfortable to hold. Performance is incredibly smooth, with apps opening quickly and no lag during everyday use.
The display is bright, sharp, and vibrant, making videos and social media look great. Battery life easily gets me through a full day, and the camera takes clear, detailed photos in most lighting conditions.
My only minor complaint is that the camera upgrades don't feel like a huge jump from previous Galaxy models. Still, the overall experience is excellent, and Samsung's software and AI features are a nice bonus.
Overall, I'd rate the Galaxy S25 a 4.5/5. It's a fast, reliable, and well-rounded smartphone that I would definitely recommend.
The display is bright, sharp, and vibrant, making videos and social media look great. Battery life easily gets me through a full day, and the camera takes clear, detailed photos in most lighting conditions.
My only minor complaint is that the camera upgrades don't feel like a huge jump from previous Galaxy models. Still, the overall experience is excellent, and Samsung's software and AI features are a nice bonus.
Overall, I'd rate the Galaxy S25 a 4.5/5. It's a fast, reliable, and well-rounded smartphone that I would definitely recommend.
Value
5
Written by a customer while visiting Samsung US