Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,191 Reviews)
Rating breakdown 5,191 reviews
5 Stars
4,059
4 Stars
855
3 Stars
187
2 Stars
44
1 Star
46
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Customer Rating
5
Go anywhere with T-Satelite!
on May 3, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my S25, I love it even more now that the satellite option is now available for my particular Galaxy S25. That's a service we've needed for a long time when we're at our property in the Hocking Hills area. Now we'll have cell phone service & able to keep in touch when needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Efficient and Operationally Savvy
on May 7, 2026
Posted by: Watzjul
[This review was collected as part of a promotion.] I am impressed with how user friendly my S25 has been thus far. The Galaxy AI feature has added an additional layer of optimal efficiency that surprised me. I find it helpful when navigating different apps, using the clipboard function in the keyboard, editing pictures, and looking for web results. I like how fast the phone processor is when searching the web, and downloading apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a very good product
on May 11, 2026
Posted by: noronorvik
[This review was collected as part of a promotion.] A very good and practical product with speed and many features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung galaxy phone I've owned
on May 15, 2026
Posted by: Jm305187
[This review was collected as part of a promotion.] This phone ai features are awesome so far the best Samsung galaxy phone I've owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on May 16, 2026
Posted by: Kat1979
[This review was collected as part of a promotion.] I love this phone it is so easy to use and navigate I love creating one of a kind images with Galaxy AI I bought this phone over a year ago and I am still just as happy with the product as the day I bought it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Would not purchase again..
on May 17, 2026
Posted by: JazzyJ
[This review was collected as part of a promotion.] I have had issues with my device since i got it. Its very glitchy and slow. The camera has always been blurry and half the time i do not pass when taking a clear photo of my DL for different things. Overall very disappointed with it. Maybe GALAXY AI COULD TROUBLESHOIT IF SOMETHING IS INFACT WRONG WITH IT...
Value
1
Response from Samsung USBy R&R Team, May 18, 2026
Hi JazzyJ, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how distressing it is when your device is not operating as intended or expected. We have provided links to resources to help you maximize the speed of your device, troubleshoot the blurry photos you mention experiencing, and discover the ways you can use Galaxy AI and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions, or if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Has so many new features I'm still learning
on May 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Everyday I find something else in the new features of my S25. Features I didn't know about. Samsung, I'll continue to be a Galaxy User for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best so far
on May 22, 2026
Posted by: Triple6
[This review was collected as part of a promotion.] Galaxy AI is awesome. It feels more like an assistant than a phone. When I'm at with i have to orange it in the breakroom. I actually smile when i walk in and see it charged. I do everything on here i connect a keyboard and don't Even use my tablet or laptop or desktop anymore.
Value
5
Written by a customer while visiting Samsung US