Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(3,734 Reviews)
Rating breakdown 3,734 reviews
5 Stars
2,977
4 Stars
573
3 Stars
123
2 Stars
30
1 Star
31
88%of customers recommend this product.
(
116 out of
132)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Customer Rating
5
This product has AMAZING features
on November 17, 2025
Posted by: AW3SOM3
[This review was collected as part of a promotion.] The Galaxy AI is amazing and i can incorporate it in my daily routines since it helps me by creating amazing photos were i can erase (easily) unwanted items and i can be able to make and create amazing content. Since i like to game on my free time the rating speed of the graphics is amazing ans its an amazing tool to manage my daily life and routine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing.
on November 18, 2025
Posted by: HAVOC999
[This review was collected as part of a promotion.] The S25 is a sleek, compact flagship that punches way above its size. Powered by the custom Snapdragon 8 Elite, it delivers excellent performance and handles-demanding tasks smoothly. Its 6.2-inch FHD+ AMOLED display supports a 120 Hz refresh rate, making for fluid visuals.
On the camera front, you get a triple setup: 50MP main, 12MP ultra-wide, and 10MP 3x telephoto—able to capture solid photos, though some users report occasional softness on the ultra-wide. The 12MP front camera is good for selfies and video.
Battery life is decent for a small phone: a 4,000 mAh cell is paired with efficient hardware, and in real tests the phone lasted around 15 hours 43 minutes in a web-browsing test. Charging is a bit slow for a flagship—25W wired, 15W wireless.
One of the big upgrades is AI: the phone integrates Google Gemini through One UI 7, enabling smart automation and cross-app actions. But the AI features feel more like a nice-to-have than a game-changer right now.
Build quality is solid: it has an Armor Aluminum frame and IP68 water resistance. However, it doesn’t come with ultra-wideband (UWB), which may disappoint users who rely on SmartTags.
In short: if you want a small, powerful, and modern Android flagship, the S25 is one of the best options. But if charging speed or extreme battery endurance are your top priorities, it might not be the top pick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung
on December 2, 2025
Posted by: CClOVESamsung
[This review was collected as part of a promotion.] This phone is spot on!! Love ❤️ it. Though they keep making new phone, I do like this one..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is fast
on December 3, 2025
Posted by: Dstinnett
[This review was collected as part of a promotion.] I use my phone for work it's fast and reliable. Love the galaxy ai features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on December 5, 2025
Posted by: Faeriez
[This review was collected as part of a promotion.] I use Galaxy AI with this phone and really enjoy exploring everything new.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has a mind of own does it's own thing
on December 5, 2025
Posted by: MWFlo25
[This review was collected as part of a promotion.] I use this phone for just about everything, maps, phone, text, internet, email. It has a mind of its own, it will change and choose words that make no sense. In games it will lag. No a very good product for the price. Galaxy AI no so good just yet
Value
3
Response from Samsung USBy R&R Team, December 8, 2025
Hey MWFlo25, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how frustrating it is when your device is not operating as intended or expected. We have shared a link to an article to assist you with the lagging you mention experiencing occasionally. We have also shared a link to the Samsung Support Team to assist you with the changing words you also mention experiencing, or any additional questions you may have about your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best one of s series.
on December 5, 2025
Posted by: LoveSamsung4real
[This review was collected as part of a promotion.] The Galaxy AI is top notch! I use my phone daily for business purposes and schooling purposes. It helps me optain important information and helps me solve critical business issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This specific product is very useful for everyday
on December 5, 2025
Posted by: FeaniqxNona
[This review was collected as part of a promotion.] I love all of the features, Like Galaxy AI, Bixby, camera has great quality and I love the "ok Google" feature. I also love that it comes equipped with a live translator for phone calls. I use this device for school, work ,social media, home and other tasks such as gaming, games and other platforms. It has been very useful and helpful . I really love Galaxy and Samsung. Best phone to have and I also recommend to my family and friends!
Value
5
Written by a customer while visiting Samsung US