Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,707 Reviews)
Rating breakdown 5,707 reviews
5 Stars
4,471
4 Stars
940
3 Stars
200
2 Stars
46
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Customer Rating
5
Its completely amazing
on June 14, 2025
Posted by: chr1svr
[This review was collected as part of a promotion.] The experience with my s25 so far has been flawless one of the very minor hiccups i found were with one ui 7 because they took away the 3 line swipe navigation bar which i really liked but besides that its been pretty smooth and fast.The quality of the screen is conpletely breathtaking and paired with its camera it feels like the best you could buy and thats without mentioning the speakers which are AMAZING for watching movies or youtube the'yre bass alone sounds really nice but if you tweak the equalizer you can make it even better.I also downloaded fortnite on it and its been super good, it runs at 90fps on medium settings and the 120hz screen just makes it even better plus its battery lasts very long ao i can take it anywhere for the whole day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25
on June 14, 2025
Posted by: RMinnich42
[This review was collected as part of a promotion.] Has great features. Fits in hand well. Does everything needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love my new Galaxy 25!
on June 14, 2025
Posted by: JustInverted
[This review was collected as part of a promotion.] I ordered a new Galaxy S25 phone! It is so crisp and sleek. I got mine in the navy blue and it is just stunning! It is so fast it is on a next level to my old phone. I play so many games and watch so many videos and they run so smooth and look so gorgeous on the phone. The camera is so good and clean its crazy talk. Plus they have this Galaxy Ai you can use it for anything and everything and it works so good! I am absolutely amazed by this phone and Samsung absolutely nailed it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TRULY THE BEST!
on June 14, 2025
Posted by: TienAngel
[This review was collected as part of a promotion.] I recently took the leap and upgraded from my trusty Samsung Galaxy S21 Ultra to the all-new S25, and I couldn't be happier! This phone is lightning-fast, and the camera? Absolutely stunning! The array of innovative features it comes with is like a playground for tech lovers. I’m especially excited about how they've integrated Galaxy AI, making the phone not just smarter but also more intuitive. As a dedicated Samsung Galaxy fan for over 30 years, I’ve seen firsthand how these devices evolve and improve year after year, and the S25 is no exception! I’m officially a lifelong supporter of Samsung Galaxy – there’s simply no other phone that could ever capture my loyalty like this one does!😍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My 5-Star Companion
on June 14, 2025
Posted by: KukuBird
[This review was collected as part of a promotion.] I've just recently upgraded to the Samsung Galaxy S25, so it's still new to me, but in my short acquaintance this phone has exceeded my expectations.
What has impressed me the most is the camera. I don't usually remember to take photos. Most times I'm enjoying the moment only to realize later that I didn't take anypictures. Well, that all changed. It happened one evening when I took a night shot of the sunset at the beach. I couldn't believe how well the picture turned out. It was incredibly clear, the colors were vibrant, and there were no harsh glares. That one photo has made me reach for the camera more and more--just to see how well the pictures will come out. The quality of the camera makes memories seem worth capturing.
I know contactless payments has been around for a while, but I never used it. Thanks to Galaxy AI I now am. It noticed my habits and suggested setting up my digital wallet. Now I use Samsung Pay and it has been an absolute game changer for me. Tapping my phone is super easy, especially when I'm in a hurry.
Galaxy AI has enhanced my life in other ways, too. It reminds me to respond to messages, and cues me to schedule events on my calendar. I appreciate how it is there, quietly and gently improving how I use my phone day to day.
I use the alarm on my clock app to keep track of upcoming events.. It would be awesome if Samsung integrated the calendar app with the clock app. If I could set events that trigger alarms automatically that would be awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth transition from old phone to new
on June 13, 2025
Posted by: Camotoe
[This review was collected as part of a promotion.] New AI is helpful and charming can help with brainstorming or thought expansion
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great storage
on June 13, 2025
Posted by: Mapsters
[This review was collected as part of a promotion.] I use my Samsung s25 for gaming and streaming i love the vastness of the product and amount of storage I have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
These phones are really starting to go downhill
on June 13, 2025
Posted by: Tcapp
from Nebraska
Verified Purchase:Yes
It's hard to judge the actual phone because the software sucks. The battery drains so fast, my headphones cut in and out when on bluetooth, the speakers are quiet. I only had my s24 Plus for a year and decided to trade it in because that phone was an actual nightmare. So I will say this one is better than the 24 but I'd rather just go back to my s21 honestly.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, June 16, 2025
Hey Tcapp, thank you for your feedback on your Samsung Galaxy S25. We understand how important your phone is to you every day, and we would love to help you resolve any frustrations you are experiencing. We have provided links to articles to help you with the volume of your device, connection to your headphones, and battery life of your device. We have also provided a linkt o the Samsung Support Team if you continue to experience frustrations or ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US