Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,707 Reviews)
Rating breakdown 5,707 reviews
5 Stars
4,471
4 Stars
940
3 Stars
200
2 Stars
46
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Customer Rating
3
Its new and all Samsung s25 but it's defecting two
on June 25, 2025
Posted by: Winter
[This review was collected as part of a promotion.] Samsung S25 was in my promotion to become a Verizon customer. I had new when ordering it in the store. Samsung S25 is defective.
Value
3
Response from Samsung USBy R&R Team, June 25, 2025
Hey Winter, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team for your convenience. They can work with you one on one to determine where the root cause of your frustration is and help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect, But Not Quite
on June 24, 2025
Posted by: Wesman
[This review was collected as part of a promotion.] I’ve been using the S25 for a few weeks now, mostly for gaming, media, and messing around with Galaxy AI—and while it’s impressive overall, it’s not quite the beast I was hoping for.
Galaxy AI does some cool stuff—live translations, voice transcription, and photo editing all feel next-gen. I’ve used the editing tools to clean up game screenshots and memes, and the live call translation actually worked surprisingly well.
Performance-wise, it’s fast. No lag in games like CoD Mobile or Genshin. Screen looks great, battery holds up decently, and it doesn’t overheat under pressure. But let’s be honest—I still wish I had the S25 Ultra for the bigger screen, extra RAM, and that zoom camera.
This is a solid phone with great features, but if you’re really pushing it with gaming or multitasking, you might want to stretch for the Ultra.
Value
4
Response from Samsung USBy R&R Team, June 25, 2025
Hey Wesman, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear that you are so pleased with the enhanced features of your device, and finding it so amazing for your favorite gaming. We have provided a link to the Samsung Support Team for your convenience. This team of experts can help you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great feautures! Battery life is amazing!
on June 24, 2025
Posted by: GalaxyQueen
[This review was collected as part of a promotion.] Galaxy AI is so unique! I am learning something new with it just about everyday! Has it all covered! Down to not even really needing to use your hands on your phone if need be! Just tell your phone what you need and its done!
I use my galaxy S25 daily!! for music, videos, pics,work, streaming, social media, and more! Battery life is absolutely amazing! Lasts all day long! By chance if needs little Charge, it charges it split second! The turbo charge is sweet! I am in just awe of this model!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 great phone
on June 24, 2025
Posted by: Lovesnewphones
[This review was collected as part of a promotion.] My phone is the greatest that I have gotten this year. I had mad problems with the Samsung Galaxy s23 bc it was like 4 yrs old.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone size is good looks good
on June 24, 2025
Posted by: Goodphonesdotcom
[This review was collected as part of a promotion.] The phone is great, fits in my hand well. Looks good. Pictures are much better than my old phone. Sound is good with my earbuds. Size is perfect. Great phone. Love the GalaxyAI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great product
on June 24, 2025
Posted by: toopoor
[This review was collected as part of a promotion.] love this im poor i need upgrwad plz let me wi vvvh g
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ive ever had
on June 24, 2025
Posted by: Chupicatbra
[This review was collected as part of a promotion.] This is the best phone I have ever had and It really shows how SAMSUNG cares about features and quality! It runns really fast and the Galaxy AI is a real helper! This device is amazing for all of your every day needs and has an amazing battery life. Health features included with this phone work amazingly well. Camera quality is by far one of the best I've used/seen and I would highly reccomend this product to anybody looking into buying an S25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I think this is a great phone.
on June 24, 2025
Posted by: TomsDragon
[This review was collected as part of a promotion.] The capabilities of this phone along with the GALAXY AI features are outstanding. Great job.THANKS FOR AN OUTSTANDING PHONE
Value
5
Written by a customer while visiting Samsung US