Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,702 Reviews)
Rating breakdown 5,702 reviews
5 Stars
4,468
4 Stars
939
3 Stars
199
2 Stars
46
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Customer Rating
3
This product has great AI capabilities.
on August 17, 2026
Posted by: YetIsmile
[This review was collected as part of a promotion.] I chose this product because of the AI capabilities but the "do not disturb " feature is not so good. Calls come through when the feature is and and when I turn off the feature, some calls don't come through.
I must say that I'm a little disappointed in the phone
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hi YetIsmile, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We understand how disappointing it can be when features of your device are not functioning as intended or expected. We have provided a link to the Samsung Support Team to assist you with this experience through chat. They can assist you in determining what might be causing this frustration and offer any and all options for a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love samsung phones
on August 17, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] “I been needing and wanting a new phone glad I chose this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really good phone
on August 17, 2026
Posted by: Samsunglove
[This review was collected as part of a promotion.] The device has good memory and ram good enough for gaming and the features in good lock let you customize every single thing in your phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on August 17, 2026
Posted by: Hoaxter3
[This review was collected as part of a promotion.] I mainly use my phone for work. I listen to music while painting houses. Very happy with my s25 overall. All I ever use is Samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No regerts
on August 17, 2026
Posted by: RiDDANCE
[This review was collected as part of a promotion.] I chose this make and model as an affordable upgrade path while staying in the android ecosystem. It's the perfect size, takes great photos, and has the best battery life of any phone I have ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Trustworthy and Reliable
on August 17, 2026
Posted by: Anxmis
[This review was collected as part of a promotion.] I originally got this phone as a backup since I already had a phone that I primarily used, however after exploring and getting familiar with this device, I chose this phone and will continue to do so. Seeing my Samsung WORK after dropping it in the ocean for nearly 5 minutes, I can say I'm on board to using this phone as my primary one now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has my 🩷 and my loyalty forever
on August 17, 2026
Posted by: AnnaVi
[This review was collected as part of a promotion.] I chose and will always choose Samsung mobile devices as my way of communication for personal and business purposes as well as for my entertainment because I love the durability of it externally and internally as well as the longevity of the lifespan Samsung mobile devices offers. I am hard on my phones and hands down Samsung has what it takes to survive my children and I which is quite a difficult thing to accomplish. I also love how user friendly Samsung mobile devices are. I think along the logistic and literal side of life and to me the Samsung mobile devices are created with logic and they just make sense regarding how a user would use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has good features
on August 17, 2026
Posted by: Ronnie2626
[This review was collected as part of a promotion.] This product has good features and I like the camera set up.
Value
5
Written by a customer while visiting Samsung US