Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,712 Reviews)
Rating breakdown 5,712 reviews
5 Stars
4,474
4 Stars
942
3 Stars
200
2 Stars
46
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Customer Rating
4
Great phone
on July 14, 2025
Posted by: Tifftatt
[This review was collected as part of a promotion.] Great phone but battery could use some work. Battery runs down fast when playing games or watching videos. I heard it had a great battery so pretty let down by it. Galaxy AI is a major plus, still learning but awesome so far.
Value
4
Response from Samsung USBy R&R Team, July 15, 2025
Hi there Tifftatt, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are happy to hear that you are overall pleased with the features of your new device. The intelligent battery of your device should optimize after a short period of usage and adjusting to your consumption. We have provided a few links below to troubleshooting guides to assist you if this is not your experience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great features
on July 14, 2025
Posted by: Sunny09
[This review was collected as part of a promotion.] This phone came with great user experience and better technology
Value
5
Written by a customer while visiting Samsung US
Posted by: Mery
from New York
Verified Purchase:Yes
My mom loves her new phone. She been a Samsung user for years
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and pictures quality
on July 14, 2025
Posted by: Calvin
[This review was collected as part of a promotion.] Galaxy ai is awesome on the new s25 and it takes great pictures and videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 14, 2025
Posted by: Rob8389
[This review was collected as part of a promotion.] The new S25 is great out of the box. It connects without problems or failures to my Galaxy Buds 2 Pro and my Galaxy Watch and has great updated features. The new Galaxy AI features are nice to have on hand especially recording calls as looking back on calls with customers (run a business) or looking back on certain calls with an attorney or bank can be really helpful. Samsung Dex experience is good with the new UI and Android Auto experience has been fine without connection issues at all. Smartthings works well too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on July 14, 2025
Posted by: AlexRiv
[This review was collected as part of a promotion.] Overall best performance phone and impresssive system.
Great camera quality of course.
Integrates Galaxy AI in all features and Apps
Great camera quality of course.
Integrates Galaxy AI in all features and Apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on July 14, 2025
Posted by: Fredrick
[This review was collected as part of a promotion.] The phone is very user friendly and faster then previous models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone!
on July 14, 2025
Posted by: AlexTheGreat
[This review was collected as part of a promotion.] Samsung, is hands down the best tech company in the world. I just upgraded from the Galaxy S9 to the Galaxy S25 and it's just amazing! The resolution of the screen, the resolution of the cameras, and the easy to navigate settings is just awesome! Galaxy AI is next level and can't wait to see how it will evolve. I will be a Samsung supporter for life!
Value
5
Written by a customer while visiting Samsung US