Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,597 Reviews)
Rating breakdown 5,597 reviews
5 Stars
4,399
4 Stars
930
3 Stars
192
2 Stars
41
1 Star
35
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Customer Rating
5
Best Galaxy yet!
on August 3, 2025
Posted by: Meno21c
[This review was collected as part of a promotion.] This galaxy is so much more efficient especially with the galaxy Ai features that make everyday tasks easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has its pros and cons.
on August 3, 2025
Posted by: Barney
[This review was collected as part of a promotion.] Galaxy AI on the S25 is not very user friendly it comes out of nowhere. I mainly use my galaxy S25 for daily routines check emails, stream shows and for social media. I t does freeze up a lot.
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Hey there Barney, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand how valuable the uninterrupted usage of your device is to you, and we would be thrilled to help you have the best possible experience with your device. We have provided a link to a troubleshooting guide to assist you with the freezing you mention at your convenience. We have also provided a link to the complete manual for your device to help you disable any features you do not choose to use, or are finding intrusive. We have also provided a link to the Samsung Support Team if you would ever like assistance from our team of experts. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Im into Samsung phones for the camera!
on August 3, 2025
Posted by: SherriO
[This review was collected as part of a promotion.] Before owning a Samsung Galaxy S Series phone, I was still an avid photographer and user my SLR Manual camera with a 200mm zoom lens. NOT anymore! I never use anything but my Samsunc Galaxy S25. Thank you for putting the time, effort and money into the quality of the camera. Gemini AI makes playing with my pictures and creating any picture that I want to simple! No confusion, just doing! I know its a phone but I love it for its camera ability!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ok I understood
on August 3, 2025
Posted by: Yomara
[This review was collected as part of a promotion.] I'm very happy to hear Samsung company I'll recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so great
on August 3, 2025
Posted by: Impaled
[This review was collected as part of a promotion.] Only have had for a day or so but I'm getting used to it. I was using a one plus n20 before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoyable phone
on August 3, 2025
Posted by: Bossy1
[This review was collected as part of a promotion.] I recently got my Galaxy AI S25 and it's easy to use. It's sleek design is welcomed and the camera quality is exactly what I need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25
on August 3, 2025
Posted by: Paul1234
[This review was collected as part of a promotion.] This is the prefect phone for me, great camera, battery and easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung products are my go to choice!
on August 3, 2025
Posted by: Betterat56
[This review was collected as part of a promotion.] Galaxy Al helps me out with problem solving and is great for discussing anything you want to know about.
Value
5
Written by a customer while visiting Samsung US