Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,597 Reviews)
Rating breakdown 5,597 reviews
5 Stars
4,399
4 Stars
930
3 Stars
192
2 Stars
41
1 Star
35
84%of customers recommend this product.
(
74 out of
88)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Customer Rating
5
Samsung 25fe
on August 4, 2025
Posted by: Lovegalaxy25
[This review was collected as part of a promotion.] I love my Galaxy 25fe, it has all the functions i need for gaming, emails,etc.
I would recommend this phone for all Samsung users.
I would recommend this phone for all Samsung users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Runs very slow
on August 4, 2025
Posted by: Aprilg203
[This review was collected as part of a promotion.] I dont like it . It runs slow and stalls from the first day I got it.
Value
2
Response from Samsung USBy R&R Team, August 6, 2025
Hey Aprilg203, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We completely understand how frustrating it can be when your device is not operating as intended or expected. We have provided links to a few resources to help you with the speed of your device, and adjusting the refresh rate if you haven't done so already. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This product is ok
on August 4, 2025
Posted by: Nick1965
[This review was collected as part of a promotion.] It's a refurbished phone, what they supplied me under warranty. Even with 5G, connectivity is not as good as expected. Camera works pretty well, takes good pictures. Phone is glitchy.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Hi Nick1965, we are grateful for your feedback on your Samsung Galaxy S25. We would love to help you maximize your experience and resolve the frustrations you mention experiencing with your device. We have provided links to a few troubleshooting guides to help you with the connection of your device. We have also shared a link to the Samsung Support Team to assist you with the glitches you mention experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone it is a step above!
on August 4, 2025
Posted by: Cubanita
[This review was collected as part of a promotion.] Hello, I recently received my new s25, and im in love with it! It is a little a mini lap top honestly I can use it for everything that I need from streaming, calendar, daily routines, and notes , workouts, all the stuff you need and love at your fingertips, love the new Galaxy AI from help with recipes or planning a vacation, you can definitely do everything and get everything done with your own portable mini laptop. # Cute #Busylife #GalaxyAI #Galaxyisthebest
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like my Galaxy phone
on August 4, 2025
Posted by: ANNSMILE
[This review was collected as part of a promotion.] I use my Samsung Galaxy for online gaming, personal accounts and social networking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Been excellent to use
on August 4, 2025
Posted by: VeeMalu2
[This review was collected as part of a promotion.] Use for streaming, games, work stuff, save good memories
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on August 4, 2025
Posted by: AGalaxyUser
[This review was collected as part of a promotion.] So far it has been a great phone! Loving the "Galaxy AI" features as well. Only had it for a few months but have been loving every minute with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 4, 2025
Posted by: Littleking
[This review was collected as part of a promotion.] The New Galaxy AI feature is so cool. Use for everyday things and now is a part of my everyday life
Value
5
Written by a customer while visiting Samsung US