Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(3,735 Reviews)
Rating breakdown 3,735 reviews
5 Stars
2,977
4 Stars
573
3 Stars
124
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
116 out of
133)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Customer Rating
3
S25 phone review
on September 15, 2025
Posted by: BeKr45
[This review was collected as part of a promotion.] Galaxy AI is kinda nice when you Google search. There's a lot of options for editing photos including removal of items not wanted in the photo. Takes nice photos, although s24 ultra is way better with pics! Upgraded device and wish I wouldn't have. I miss HTC and LG devices for sure!!!
Apps shut down frequently or "stop working".
Apps shut down frequently or "stop working".
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hi BeKr45, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know that updates to your device can come with different features that take time to adjust. We have provided a link to an article to help you with the camera settings and features to help you capture the best possible photos and videos. We have also shared a link to a troubleshooting guide to assist you with the apps you mention closing or freezing. We have lastly, shared a link to the Samsung Support Team to assist you further if your frustrations continue with your phone. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new S25
on September 15, 2025
Posted by: LovemyGalaxyS25
[This review was collected as part of a promotion.] I absolutely am in love with my the new Galaxy S25 it is my favorite phone bar far. The camera is outstanding, beyond outstanding, it really does take Beautiful photos of my family & children at play unlike any other phone has been able to do in the past. Im only have way thru finding out all the amazing stuff the S25 does & I can already tell just how great of a device it really is !!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is not a bad phone most days
on September 15, 2025
Posted by: Weaver1980
[This review was collected as part of a promotion.] I have never used my ai cause I do not know how to set it up
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product does everything I need it to.
on September 15, 2025
Posted by: AlexiaS
[This review was collected as part of a promotion.] The camera is phenomenal. I've had absolutely 0 issues with this phone. And it's actually pretty durable! Added is a moon photo I took.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 15, 2025
Posted by: Geminigirl
[This review was collected as part of a promotion.] Galaxy AL is scary accurate. Great photo and document storage. Great for streaming, online games, and business. Easy configuration and updates. Eveerything is organized and stored well. All around a great phone for the price!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new Galaxy AI feature
on September 15, 2025
Posted by: Lindsferg
[This review was collected as part of a promotion.] Great lil phone! Super quick software with amazing battery life and lots of internal storage!
I absolutely love the new Galaxy AI feature!
I absolutely love the new Galaxy AI feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enough for a Boomer
on September 15, 2025
Posted by: KBoomer
[This review was collected as part of a promotion.] This Galaxy AI should be all this old Boomer needs for a while. Still learning some of the features, love the camera. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the erase feature
on September 15, 2025
Posted by: Lisa45
[This review was collected as part of a promotion.] I use this phone for work. I house clean the photo quality is amazing. I love the erase option on my photos. You can also go to the carmea and say smile and it take a photo love that especially when you are holding a new born and wanting to do a self with her.
Value
5
Written by a customer while visiting Samsung US