Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,716 Reviews)
Rating breakdown 5,716 reviews
5 Stars
4,477
4 Stars
943
3 Stars
200
2 Stars
46
1 Star
50
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Customer Rating
5
Excellent phone
on October 11, 2025
Posted by: User762826
[This review was collected as part of a promotion.] The Galaxy S25 continues Samsung’s tradition of sleek design and powerful performance, but what truly sets it apart this year is Galaxy AI. The integration of Galaxy AI enhances nearly every aspect of the phone, from smarter photo editing and real time language translation to improved battery optimization and personalized suggestions.
Performance wise, the S25 is smooth and responsive, powered by the latest processor and a vibrant AMOLED display that makes everything look crisp and fluid. The camera system delivers sharp, detailed images, and with Galaxy AI’s scene optimization and instant object removal, photo editing feels effortless.
Battery life is solid, and AI assisted power management helps extend usage throughout the day. Overall, the Galaxy S25 is not just an upgrade in specs, it’s a step toward a more intelligent smartphone experience, thanks to Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has long battery life
on October 11, 2025
Posted by: Youtubwatcher187
[This review was collected as part of a promotion.] I use my device to help track my daily health. From tracking daily steps to to talking online to my doctors through my Healthcare portals. With all that use along with watching youtub videos my battery last me all day long. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality
on October 10, 2025
Posted by: Kno1472
[This review was collected as part of a promotion.] The Galaxy S25 delivers outstanding performance, coupled with AI features that are exceptionally convenient and exhibit significant power and versatility
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Intriguing
on October 10, 2025
Posted by: PhoneHolder21
[This review was collected as part of a promotion.] I love this phone because how I'm able to stream the latest games from the sports that I watch. I am so glad I chose this device, it became my life. I can actually say it's hard for me to live without it. I am able to have the latest device and it gives me an edge that no other phone can give. I appreciate that I have something I can rely on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The feature it has are easy to use.
on October 10, 2025
Posted by: Nana63
[This review was collected as part of a promotion.] I use my phone to stay in touch with my friends and family either by call text or social media. I also play games and watch reels.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not Impressed
on October 10, 2025
Posted by: DiscouragedWolf
[This review was collected as part of a promotion.] I was looking forward to the new enhanced features of the Galaxy S25 series, like Galaxy AI. That feature is impressive, but, for the most part, I would rather go back to the S20 Ultra I had. I only went to the new phone because I was having charging problems with the old one. On this one, the copying texts doesn't work. I can't get the carrier's apps to install from Google Play. There are several things about it that I don't like, that were great with the older version. Newer versions should be better, not worse.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hey DiscouragedWolf, thank you for your feedback on your Samsung Galaxy S25. We know how valuable your phone is to you, and needing specific functionality. We have provided a link to the complete manual to assist you with the customization and features of your device. We have also provided a link to the Samsung Support Team to assist you with the apps not being able to be downloaded on your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a great camera.
on October 10, 2025
Posted by: Chrystal
[This review was collected as part of a promotion.] The camera is awesome with the great feature of AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great it works well and is user frie
on October 10, 2025
Posted by: JFetts
[This review was collected as part of a promotion.] It is a great device has good battery and is user friendly. I would recommend it to anyone.
Value
5
Written by a customer while visiting Samsung US