Customer reviews from Samsung US
Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(3,731 Reviews)
Rating breakdown 3,731 reviews
5 Stars
2,975
4 Stars
572
3 Stars
122
2 Stars
31
1 Star
31
88%of customers recommend this product.
(
112 out of
128)
Customer Reviews for Samsung - Galaxy S25 256GB - Silver Shadow (Verizon)
Customer Rating
1
DANGEROUS!
on November 9, 2025
Posted by: Dont text and drive
Bluetooth consistently at one minute 40 seconds it is turning off "audio" in the Bluetooth settings for the device. My family all just got new phones and all four disconnect the same way. It's very inconvenient that it does it for my vehicle because I have to consistently look at my phone while driving to turn back on audio in the Bluetooth settings anytime I set off. It's dangerous and I hope this issue is resolved soon.
Response from Samsung USBy R&R Team, November 10, 2025
Hey there, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how important the reliable connection of your device through Bluetooth is to you every day. We have provided a link to a troubleshooting guide to assist you with this experience at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this frustration continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
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Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
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Written by a customer while visiting Samsung US
Customer Rating
5
Small but powerful phone.
on November 13, 2025
Posted by: ScubaPhonePhotos
[This review was collected as part of a promotion.] Galaxy AI is always at your fingertips. High quality camera whenever you need it and this phond is blaxing fast. Apps launch quickly. The best phone in its class in my opinion. Looking forward to future models!
Value
5
Response from Samsung USBy R&R Team, November 13, 2025
Hi there ScubaPhonePhotos, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25. We are so happy to hear that you are having such a good experience with your device, and that you are loving the speed and usage of features like Galaxy AI. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great device for the price
on November 15, 2025
Posted by: Backgroundorange
[This review was collected as part of a promotion.] All the performace of the ultra series on a smaller more compact device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seriously Skeptical
on November 15, 2025
Posted by: Ibabao
[This review was collected as part of a promotion.] I bought a new Galaxy S25, I was skeptical at first until I had it in my hands, the contour of the phone and how it fit in my hand was perfect. The features of the phone arev amazing I couldn't believe how fast it is., and the storage is way more than I will ever use. I use my phone for business, reports, invoices even accepting credit card payments from my customers and Galaxy AI helps me with all of it. Im telling you this Galaxy does it all with a swiftness. Samsung got it right with this one........Thanks for making my life easier.......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features, very easy to use.
on November 18, 2025
Posted by: Chefonthego
[This review was collected as part of a promotion.] I use Galaxy AI for every day life. It keeps me updated on things I have to do, what's going on in the world, and it provides a good laugh when you need it.
Value
5
Response from Samsung USBy R&R Team, November 18, 2025
Hey Chefonthego, thank you for your feedback on your Samsung Galaxy S25. We love hearing that you are enjoying the usage of your device, and that you are finding Galaxy AI helpful to your needs every day. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 19, 2025
Posted by: Alexking
[This review was collected as part of a promotion.] Great phone, great battery life and very powerfull.
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Alexking, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the enhanced features, processing power, and battery life of your device. We have shared a link to the full manual for your device to help you with additional capabilities like Galaxy AI. We have also shared a link to the Samsung Support Team if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: TFITE
from Lucasville ohio
Expertise:Intermediate
Verified Purchase:Yes
Awesome battery life and sleek.. love it definitely a 10/10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: PYaG
from MN
Verified Purchase:Yes
So far so good! I'm a samsung user for 5 years? I like this version due to the size. The other S25 are too big so I'm glad they still have a decent small size everytime a new one releases. Everything else seems good.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 20, 2025
Hey PYaG, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear that you are enjoying the compact size and capabilities of your new device. We have shared a link to the Samsung Support Team to assist you any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US