Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(3,726 Reviews)
Rating breakdown 3,726 reviews
5 Stars
2,972
4 Stars
571
3 Stars
122
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
I love my Galaxy S25
on August 18, 2025
Posted by: Chickenmom
[This review was collected as part of a promotion.] My Galaxy S25 has has so many features that I use daily. Samsung pass, streaming movies, clear voice calls, durable, has fun features to use on social media. I can go on and on lol.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First Experience
on August 18, 2025
Posted by: Cherie
[This review was collected as part of a promotion.] This device has provide an unique journey. The Galaxy Ai has been very helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung s25
on August 18, 2025
Posted by: Nursec
[This review was collected as part of a promotion.] No complaints since getting this phone. Phone battery last after you go into setting and turning a few things off, youtube or tik tok can show you easily. As we know the camera is very nice! Ive always loved all my galaxy phones! Samsung makes good quality items
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on August 19, 2025
Posted by: Fletch210
[This review was collected as part of a promotion.] This is a great phone! I enjoy using Galaxy AI on a daily basis for asking questions, checking weather, setting reminders, and checking my calendar. I also use Galaxy AI frequently when taking photos and checking my health status.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Like the size and not to heavy
on August 21, 2025
Posted by: GWEN2025
[This review was collected as part of a promotion.] Works well for what I need. I am able to keep notes and also use for work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone freezes up a lot
on September 15, 2025
Posted by: Saltshaker985
[This review was collected as part of a promotion.] Since I got the phone it freezes up a lot I have to turn it off then back on it makes me want to go back to my old phone company
Value
2
Response from Samsung USBy R&R Team, September 17, 2025
Hi there Saltshaker985, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the uninterrupted usage of your phone is to you every day, and we would love to help you. We have provided a link to an article to help you troubleshoot the freezing you mention experiencing with your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy 25 Flagship rocks!
on September 18, 2025
Posted by: Scarab
[This review was collected as part of a promotion.] Integrating all of my favorite features from previous Galaxy models I have owned,along with the new Galaxy AI, and this phone is near perfection.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on September 24, 2025
Posted by: SkyKingCloud
[This review was collected as part of a promotion.] Has Good camera good battery nice design n also perfect screen size
Value
5
Response from Samsung USBy R&R Team, September 26, 2025
Hey there SkyKingCloud, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are ecstatic to hear you are so happy with the features of your phone, and finding the design to be so perfect for your usage. We have provided links to resources to help you with additional features on your device, like Galaxy AI, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US