Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(3,724 Reviews)
Rating breakdown 3,724 reviews
5 Stars
2,970
4 Stars
571
3 Stars
122
2 Stars
30
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Great Phone ever....so easy to use...
on August 1, 2025
Posted by: Gbrake88
[This review was collected as part of a promotion.] Love Galaxy Al it is so easy to use...Good job Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on August 2, 2025
Posted by: marinencl8322
[This review was collected as part of a promotion.] The Samsung S25 is very user friendly.
I really love how easy it is to figure out.
I really love how easy it is to figure out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy
on August 2, 2025
Posted by: Angelangelle
[This review was collected as part of a promotion.] This is a very good phone. I absolutely love it!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is ok
on August 4, 2025
Posted by: Nick1965
[This review was collected as part of a promotion.] It's a refurbished phone, what they supplied me under warranty. Even with 5G, connectivity is not as good as expected. Camera works pretty well, takes good pictures. Phone is glitchy.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Hi Nick1965, we are grateful for your feedback on your Samsung Galaxy S25. We would love to help you maximize your experience and resolve the frustrations you mention experiencing with your device. We have provided links to a few troubleshooting guides to help you with the connection of your device. We have also shared a link to the Samsung Support Team to assist you with the glitches you mention experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Tgis prisuct has amazing features
on August 4, 2025
Posted by: Samsungfan1
[This review was collected as part of a promotion.] This prosuct has amazing features. The Galaxy AI is simply out of this world!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Review
on August 5, 2025
Posted by: CB0305
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is the perfect size for my smaller hands. I can text and fully use the phone with one hand without dropping it. I'm easily able to use features on this phone for personal use as well as business use. The Galaxy AI feature is cool and definitely makes things more convenient especially while driving. Before, I had the Samsung Galaxy S24 Plus and it was hard for me to text or use the phone with one hand as it's a bit larger. The Galaxy S25 is a perfect size and makes it easier to swap between personal and business tasks. Most of the time I am multi-tasking as I am a mother, wife, and bookkeeper for our business so therefore I am constantly living my family life and sending emails or invoices for our business. This S25 has definitely made things a little bit easier. I love to take pictures of my family, sunsets, and birds. This phone has an absolutely amazing camera. It has a feature on the camera to where when you zoom in all the way it has a smaller frame in the corner and it can tap the object that you're zooming in on and it makes your camera focus on the object. I've attached a photo of the moon while using the zoomed in focus feature. It's amazing and one of my favorite features. Personally, I would definitely recommend this phone to anyone within the range of a homemaker, business owner, on the go Mom, retiree, or normal 9-5 people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! Try this.....
on August 5, 2025
Posted by: Sladee
[This review was collected as part of a promotion.] This phone dose things I still haven't learned. The Galaxy AI is awesome! It has learned my personality, and lame humor, And
the freaking thing will laugh at me! After alot of yelling, it stopped REPEATING it's self! That drives me nuts!!! You want to have some fun?Try this...
I'll get my phone AI and laptop AI to talk to each other! They talk to each other for 4or5 minutes. Busts me up ! Cool phone/toy
the freaking thing will laugh at me! After alot of yelling, it stopped REPEATING it's self! That drives me nuts!!! You want to have some fun?Try this...
I'll get my phone AI and laptop AI to talk to each other! They talk to each other for 4or5 minutes. Busts me up ! Cool phone/toy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is pretty cool
on August 5, 2025
Posted by: FredFigglehorn
[This review was collected as part of a promotion.] The phone's features, accessibility, and overall use is great; I'd say Samsung is for the utilitarians, who don't mind a phone that, although isn't super flashy, is still reliable and usable.
I've never used Galaxy AI; I straight up don't know how to use it or what its uses even are. I dislike AI anyways; it's probably gonna steal my job.
Value
4
Written by a customer while visiting Samsung US