Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,282 Reviews)
Rating breakdown 5,282 reviews
5 Stars
4,127
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Definitely Impressed
on June 29, 2026
Posted by: RobbMinthill
[This review was collected as part of a promotion.] My Galaxy S25 is great!! I use it for all types of activities like: Streaming Movies, YouTube, Sports updates, Golf Tournament Scores, Music Pandora and Spotify etc. I even keep up with my daily calendar with scheduling appointments, reminders like a breeze!!! The Galaxy AI function wow blew my mind away!! Talk about a great phone!!! Definitely impressed!!! Absolutely luv it!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 29, 2026
Posted by: Bakingmama85
[This review was collected as part of a promotion.] I love this little phone. Out of all the Samsung phones I've had, this one is one of my favorites. I love to use my phone to keep in contact with friends and loved ones, get on social media and to play games. I also love using the Galaxy AI to help me come up with new recipes to try with my family. Especially when my fridge and pantry is low. I love how it helps me create great meals with few ingredients, that I otherwise would have never thought of. The only complaint I have about the phone, is that I wish it had a better variety of colors to choose from. I love the mint green I chose, but some other options would have been nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phones ever!
on June 29, 2026
Posted by: CrystalFlyersRule
[This review was collected as part of a promotion.] You can't get better than samsung! No issues ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on June 29, 2026
Posted by: Memo2guil
[This review was collected as part of a promotion.] Galaxi AI
Fast and reliable. Easy to use. Very intuitive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on June 29, 2026
Posted by: Jaimes
[This review was collected as part of a promotion.] Takes really good pics n memories and it saves very well doesn't heat up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been great for me and useful
on June 29, 2026
Posted by: Joemio76
[This review was collected as part of a promotion.] I used the phone for work school work and personal stuff.. I really like Samsung phone especially galaxy phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product is very slow but works good overall
on June 29, 2026
Posted by: LeAnn67
[This review was collected as part of a promotion.] Product restarts randomly when I need things done, but works good, love it.
Value
3
Response from Samsung USBy R&R Team, July 2, 2026
Hey there LeAnn67, thank you for sharing your experience of your Samsung Galaxy S25 with us. We understand how important your device is to you everyday. We have provided links to resources to help you adjust the refresh rate for faster speeds, and troubleshoot the occasion restarts you mention experiencing. We have also provided a link to the Samsung Support Team to assist you further if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Over heats
on June 29, 2026
Posted by: Lovemi2bois
[This review was collected as part of a promotion.] Its a good phone but uts been over heating since I got it.
Value
3
Response from Samsung USBy R&R Team, July 2, 2026
Hi there Lovemi2bois, thank you for your feedback on your Samsung Galaxy S25. We understand how important the prolonged usage of your device is to you while also being comfortable in your hand. We have provided a link to a troubleshooting guide to help you with the temperature of your device We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US