Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(3,661 Reviews)
Rating breakdown 3,661 reviews
5 Stars
2,922
4 Stars
561
3 Stars
118
2 Stars
29
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Great small phone!
on February 22, 2025
Posted by: Corrupt
[This review was collected as part of a promotion.] Seamless switch over from iOS. Fast CPU, fantastic screen and cameras. Integrates seamlessly with the rest of my samsung products. My favorite feature is Audio Eraser. Makes recording moments a lot less stressful.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from chicago, illinois
Expertise:Expert
Verified Purchase:Yes
Birthday gift to my wife she had s21 now this s25 256gigs is a new upgrade for her. shes happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product too similar to s24
on February 18, 2025
Posted by: Mrbarter101
[This review was collected as part of a promotion.] I am just not sure what great qualities this differentiates itself from the s24. In fact the couple differences that I found, I streamlined in the s24 so I actually returned the phone.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hey Mrbarter101, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand how important it is to feel that you have made the best investment in a new device is to you. We hope you have found a device that meets and exceeds your expectations and is a joy to use every day for a range of tasks. Please, reach out to us again any time in the future with questions or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Product Review
on March 27, 2025
Posted by: Cosart
[This review was collected as part of a promotion.] I enjoy my Samsung S25. It has downloaded all the apps I need with no problem and the speed of this device has not been compromised. The photo and picture quality is great. So much so....that I have purchased two smart TV's and are enjoying them also with the ability to connect my S25 to the Samsung TV+ ("seamless actions across apps")
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 is an amazing phone.
on November 25, 2025
Posted by: Goflove
[This review was collected as part of a promotion.] The phone is amazing, along with the galaxy a I.It's something that I had to get used to.So that I can help myself with the new device. I like the security features the way that it can help me block bad.People from trying to hurt me and help me in the long run with the best life possible. I've always used samsung products for the fact that they are built better, stronger tougher as well as not meant to break . Iphones will break immediately and then have the worst security features.So that other people can hack them to know what they are doing or wash their stuff to my knowledge . Hopefully those are just rumors and things i'm thinking and making up, but something is not right in the world today.God bless everyone...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These features are amazing
on February 8, 2025
Posted by: LOLLLL
[This review was collected as part of a promotion.] Ok I LOVE the camera features the zoom and the product it's self the phone is so amazing and brilliant it's like a different phone from another universe it's amazing my 2 sons love playing games on it it works really well with that it loads fast and really just amazing this helps in everyday work and texting features dont even get me started
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best yet
on March 22, 2025
Posted by: Aeazy23
[This review was collected as part of a promotion.] I absolutely love my S25, it really is the best there is. The screen size is perfect, and looks amazing. The cameras take amazing photos, and it charges super fast. The AI is so cool, I love the eraser for the camera app, the circle to search. I love everything about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Text app bad. Sound quality worse.
on June 3, 2025
Posted by: MonkeyMomRDA
[This review was collected as part of a promotion.] I do not use AI so it bothers me. I feel like the sound quality when listening to music, videos, etc. sounds more like static when it use to be clear. The text app that comes on the phone is missing MANY of the features I used on my last Galaxy S23 and S24 phones.
Value
3
Response from Samsung USBy R&R Team, June 5, 2025
Hey MonkeyMomRDA, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how valuable your phone is to you every day, and we are always happy to help our customers resolve any frustrations they are experiencing. We have provided a link to the full device manual to help you with the features in messaging you feel are missing or have been changed. We have also provided a link to a few articles to help you with the speakers of your device. Lastly, we have provided a link to the Samsung Support Team if these experiences continue with your device. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Facebook
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US