Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,286 Reviews)
Rating breakdown 5,286 reviews
5 Stars
4,131
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
The Ultimate Android Flagship Gets Even Smarter
on May 25, 2026
Posted by: Galaxyaddict
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily one of the best Android phones Samsung has ever made. It doesn’t completely reinvent the Ultra lineup, but it refines almost everything that already made the Galaxy Ultra series great. Samsung focused heavily on performance, AI features, camera processing, battery optimization, and overall user experience instead of just chasing crazy hardware changes. After using it, the phone feels polished, powerful, and extremely premium from every angle. The first thing that stands out is the display. Samsung somehow managed to improve an already industry-leading screen with a brighter and smoother AMOLED panel that looks incredible indoors and outdoors. Colors are vibrant without looking overly saturated, scrolling feels unbelievably smooth, and watching videos or gaming on this device is honestly next level. One of the newest features is the Privacy Display mode, which limits viewing angles so people beside you can’t easily see your screen in public. It sounded gimmicky at first, but it’s surprisingly useful and one of the more unique smartphone features released this year. Performance on the S25 Ultra is outstanding. Apps open instantly, multitasking is effortless, and gaming performance is among the best available on any smartphone right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Gemini AI has been one of my most feature
on May 25, 2026
Posted by: Snk3y3s
[This review was collected as part of a promotion.] The Gemini AI has been amazing, aside that. The phone runs flawless. It has never let me down, updates jeep everything up to par! I use it for personal and work use! Ive had this phone since it has come out and have not ever thought of upgrading, because if it isnt broken it doesnt need fixed! Ive put this phone threw hell and back. Has been left in the rain, snow and just recently hail! Hasn't skipped a beat!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on May 25, 2026
Posted by: Kd1990
[This review was collected as part of a promotion.] Galaxy AI features on my phone are a nice improvement. I love the camera, and speed of my device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera for photos is good
on May 25, 2026
Posted by: Champagne2
[This review was collected as part of a promotion.] I take a lot of pictures and use Galaxy AI for captions some times. It also help to make the captions appropriate for office and or flyers that the pictures may be used for. The videos has to be very short so I cannot take videos like I would like.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life. Excellent cameras.
on May 25, 2026
Posted by: YellowOrb
[This review was collected as part of a promotion.] I use my Galaxy S25 as my main smartphone. Battery life is excellent. The photo and video capabilities are also excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Don't know
on May 25, 2026
Posted by: LoyalT
[This review was collected as part of a promotion.] Not to fond of it still learning it but it could be better
Value
3
Response from Samsung USBy R&R Team, May 28, 2026
Hi there LoyalT, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know upgrading to a new device can come with some frustrations as you adjust to the changes in the software and usage of your device. We have provided a link to the manual for your device to help you explore the capabilities and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
The updates change to many things. I dont use the
on May 25, 2026
Posted by: Pell83
[This review was collected as part of a promotion.] For everything including AI. I really dont like all the extra things and when I use my phone the wrong things have been popping up.
Value
3
Response from Samsung USBy R&R Team, May 28, 2026
Hi there Pell83, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We know how important your device is to you every day, and wanting to be able to customize the features and settings to your preferences. We have provided a link to the complete manual to assist you with this alignment at your convenience. We have also provided a link to the Samsung Support Team to assist you with the instances you mention Galaxy AI providing incorrect information to help you work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
perfect daily use phone
on May 25, 2026
Posted by: Nodirjon
[This review was collected as part of a promotion.] I have been using my s25 for almost a year now and I can tell it's perfect size for a busy work phone. I use it for work and watching content . galaxy Ai image processing is really good , circle to search is one of the most used features in my phone. I can't find any flaws od s25. Great work phone.
Value
5
Written by a customer while visiting Samsung US