Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,282 Reviews)
Rating breakdown 5,282 reviews
5 Stars
4,127
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Amazing product!
on June 29, 2026
Posted by: Rilp207
[This review was collected as part of a promotion.] This product is great. It's functionality is on point with what you would expect from a Samsung product. I use my phone for everything. Work and home. It helps me stay organized with simplicity. Using the Galaxy AI has become incredibly useful and allows me to make anything I'm doing, get completed faster and with more knowledge. I always have and will continue to promote the use of Samsung Galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It great I really like it
on June 29, 2026
Posted by: Stevenso
[This review was collected as part of a promotion.] I really like the phone and it has great features that I really like
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone is a let down. I think it needs sd card
on June 29, 2026
Posted by: Lilpoodles
[This review was collected as part of a promotion.] I use it daily for network news. TV, games and keeping in touch with friends and family. I don't use AI, I don't really know what to do with it. I think the phone was set up for extra bills and not for the user. I wish I knew this when I got it. I might not have chosen it for that reason alone.
Generally I get more notifications telling me to pay for what should have been included.
Generally I get more notifications telling me to pay for what should have been included.
Value
1
Response from Samsung USBy R&R Team, July 2, 2026
Hello Lilpoodles, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided links to the full manual and the Samsung Support Team to help you adjust the settings or disable features you are wanting to use, as well as offer assistance if you are in need of additional storage on your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing is all I can say
on June 29, 2026
Posted by: Kimbo69
[This review was collected as part of a promotion.] The whole system is fast and doesn't lag and I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is very versatile.
on June 29, 2026
Posted by: GrammaT
[This review was collected as part of a promotion.] I can do most of my daily work on my phone. I appreciate the AI but also still want to do my own research.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on June 29, 2026
Posted by: doughboy
[This review was collected as part of a promotion.] Galaxy AI has been most help in searching for things and offering advice. The S 25 is quick, has a great camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on June 29, 2026
Posted by: Kronickrew
[This review was collected as part of a promotion.] Let me start with for this not being the S25+, I say it is very well competeable with it. Yes it missing some settings and other widgets and big memory. But the camera works flawless and the speakers work very well and is just as loud. Eventually I will get the S25+ but for now this device will do just fine. Great phone for 1st time kids owning a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I couldn't ask for a better device!
on June 29, 2026
Posted by: BizzyBee
[This review was collected as part of a promotion.] I've been an Android power user since the very first production model was released. For the longest time, I was a huge proponent of the most basic, entry-level phones. I insisted they could do anything a Galaxy phone could do—and just as fast and efficiently.
I have to admit, though, I've never been more wrong about anything. Nothing I've used, including other flagship phones, comes close to the Galaxy lineup and ecosystem. I'll never go back to entry-level devices again.
I love my S25 and all the features packed into this little powerhouse. Galaxy AI seamlessly helps with everything, from editing photos to optimizing performance across weak connections, intelligently switching between Wi-Fi and cellular when needed, protecting you from suspicious networks, improving battery life, and automating everyday tasks with routines and reminders. It does it all—and it does it quickly and reliably.
And don't forget Samsung DeX. It transforms your phone into a full desktop-style workspace with impressive multitasking capabilities. In many situations, it's more capable than the laptops I've used.
Honestly, I could go on much longer than this review allows, but I think you get the idea. Do yourself a favor and give it a try!
I have to admit, though, I've never been more wrong about anything. Nothing I've used, including other flagship phones, comes close to the Galaxy lineup and ecosystem. I'll never go back to entry-level devices again.
I love my S25 and all the features packed into this little powerhouse. Galaxy AI seamlessly helps with everything, from editing photos to optimizing performance across weak connections, intelligently switching between Wi-Fi and cellular when needed, protecting you from suspicious networks, improving battery life, and automating everyday tasks with routines and reminders. It does it all—and it does it quickly and reliably.
And don't forget Samsung DeX. It transforms your phone into a full desktop-style workspace with impressive multitasking capabilities. In many situations, it's more capable than the laptops I've used.
Honestly, I could go on much longer than this review allows, but I think you get the idea. Do yourself a favor and give it a try!
Value
5
Written by a customer while visiting Samsung US