Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(3,658 Reviews)
Rating breakdown 3,658 reviews
5 Stars
2,921
4 Stars
559
3 Stars
118
2 Stars
29
1 Star
31
87%of customers recommend this product.
(
110 out of
126)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Incredibly resistant
on November 27, 2025
Posted by: valeghan
[This review was collected as part of a promotion.] Almost 3 years using this phone and it still works as the first day. It is fast, durable, reliable. Battery last a little less than before but it still last all the day using it normally.
Despite it is an "old phone", it still receive updates such as Galaxy AI features that are blowminding.
Despite it is an "old phone", it still receive updates such as Galaxy AI features that are blowminding.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jorge
from NY
Expertise:Expert
Verified Purchase:Yes
Hate google being all over the phone. Hate there’s no memory card slot. Hate the eSIM card feature. Hate no headphone jack.. yes I know there’s an adapter option thru charging port. Hate the lower quality screen (s10 had 4k screen) why are we going backwards
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hey Jorge, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know that changes in the features you expect can cause distress as you adjust to the technological and hardware advancements. The removal of the features you mention is to help enhance the durability and water resistance of your device. We do have cloud based storage expansion as an option if the pre-installed storage is insufficient for your needs. This has the added benefit of granting access to your data across any additional devices you may have in your ecosystem. We have provided a link below to the full device manual to help you best align the settings and features to align to your preferences including the different display options. We have also provided a link to the Samsung Support Team if you have questions about your device or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on November 8, 2025
Posted by: Leelee12
[This review was collected as part of a promotion.] I love my new phone it has alot of storage takes great pictures and galaxy aI is the icing on the cake I love using this option its very informative ans takes you knowledge to the next level. Phone has great features all the way around and I wouldn't trade it fkr nothing if your thinking of getting a new phone or just upgrading I woukd go with this model hands down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Model!
on February 9, 2025
Posted by: Eraseok
[This review was collected as part of a promotion.] This phone is fantastic. It's smaller than my S21+, sleek, & easy to operate. In fact, this is the most "user friendly" version I've had in years. The technology expands on many features offered in other models, updating key characteristics to make the user experience so much more productive. I definitely am looking forward to exploring the new AI this model has that other models do not. The features in S25 are useful, easy to learn, & cut down on time spent trying to navigate a new device. Excellent version, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size, beautiful screen
on February 18, 2025
Posted by: Chelsey
[This review was collected as part of a promotion.] I love the flat screen, the curved screen of my last phone drove me nuts. The phone is the perfect size and is so lightweight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera features
on February 19, 2025
Posted by: LalaCG
[This review was collected as part of a promotion.] I am loving the camera features the most, I have a hobby of photography and this makes it so much easier.
Sleek look that makes the phone eye catching
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great easy phone
on February 25, 2025
Posted by: JellyBeanandBob
[This review was collected as part of a promotion.] I really appreciate the ease of use of this phone the seamless actions across apps. The only issue is the screen is really sensitive to the touch sometimes just hovering over the phone causes it to react
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy ro use, set up and manage my daily life
on March 12, 2025
Posted by: Happywphone
[This review was collected as part of a promotion.] This phone has been easy to use from the start! I have been able to download all of my work apps, with ease. I can voice write documents, arrange meeting times using Google calendar, and meet over the phone with meets.
Value
5
Written by a customer while visiting Samsung US