Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,283 Reviews)
Rating breakdown 5,283 reviews
5 Stars
4,128
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Its the best smart phone that I've ever had.
on May 25, 2026
Posted by: Mamacat3
[This review was collected as part of a promotion.] I've had alot of cell phones since I was 13 and im 35 now. Where I say this is the best phone I've ever had I mean it. Since the start of smart phones I've been trying to catch up to newest model and I've finally achieved that with this phone. I love it. I love the cool features and the Galaxy AI. Just everything about it i love. I use it for streaming and gaming and social media mostly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
An okay phone
on May 25, 2026
Posted by: S24isokay
[This review was collected as part of a promotion.] I do not use Galaxy AI, but it seems to be quite useful regardless since it assists those who may need it. I use my phone for a lot of different purposes, but I encountered a problem with a game that crashes on this phone and not on the old phone I had. It is a strange experience and I would say that is the only issue I've had.
Value
3
Response from Samsung USBy R&R Team, May 29, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 with us. We are happy to hear that you are overall pleased with the usage of your device. We have provided links to a few resources to help you troubleshoot the game crashing on your device you mention. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great all-around phone!
on May 25, 2026
Posted by: Chase1
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is a great all-around phone that checks every category you need while mostly fitting in one hand. Good battery life, snippy performance, A+ software, thin & light and only 6.2" screen. My only gripe is that the cameras are okay at best, they haven't updated them since the S22 and I would like to see some improvement here especially since im paying a fortune for this phone. This phone also goes good with my ecosystem, switches between them nice and quick. Galaxy AI has also been pretty handy for eliminating unwanted objects out of the picture.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So glad I switched back
on May 25, 2026
Posted by: Bscar87
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 for streaming, gaming, and taking photos, and it has blown me away. Streaming is smooth with no buffering, my games run fast with zero lag, and the camera quality is crisp, bright, and super reliable — especially when I’m on the go.
I also love that the S25 includes Galaxy AI. The AI photo tools, writing assist, and smart features make the phone even more fun and convenient to use. It’s honestly one of the best Samsung phones I’ve owned.
If you’re thinking about upgrading, the S25 is absolutely worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on May 25, 2026
Posted by: Bigmamma
[This review was collected as part of a promotion.] I have been a Samsug fan from the beginning. I love my s25. Im always finding a new feature that is so useful. I am a true Samsug user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product needs more storage
on May 25, 2026
Posted by: KillerYoda
[This review was collected as part of a promotion.] I don't like Galaxy AI, but the phone works great for daily use, I just wish it had more storage
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone it has everything I need
on May 25, 2026
Posted by: myspacebree
[This review was collected as part of a promotion.] my favorite thing about this phone is the task bar. with the use of the galaxy ai right there to help me with anything is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever s25
on May 25, 2026
Posted by: 3shbr3s
[This review was collected as part of a promotion.] Review TitleA brilliant everyday phone elevated by impressive Galaxy AI integrationReview MessageThis smartphone stands out as a highly capable and refined device for daily use. The performance is incredibly fluid, driven by a powerful processor that handles demanding tasks, gaming, and heavy multitasking effortlessly. Apps launch instantly, and switching between multiple open windows causes absolutely no stuttering or slowdown. It feels built to handle future software updates without losing its speed.The display is a major highlight. It offers vibrant colors, deep contrast, and exceptional brightness that ensures perfect visibility even under direct, harsh sunlight. The smooth refresh rate makes scrolling through text and navigating interfaces feel incredibly responsive and satisfying.What truly elevates this device from a great hardware package to an incredibly smart assistant is the integration of Galaxy AI. The productivity features have completely streamlined my daily workflow. Using natural language to instantly search for specific photos in the Gallery app or find specific settings options saves an immense amount of time. The AI note-taking and document summary features effortlessly condense long articles or meeting notes into highly readable, structured formats.On top of the productivity tools, the creative AI applications are incredibly impressive. The object-aware photo editing tools allow for seamless image adjustments, making it easy to erase unwanted shadows,
Value
5
Written by a customer while visiting Samsung US