Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,282 Reviews)
Rating breakdown 5,282 reviews
5 Stars
4,127
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Wonderful upgrades with non intrusive AI
on March 16, 2025
Posted by: BadApple623
[This review was collected as part of a promotion.] The Now Brief is way cool, and I'm very excited to see how AI works between apps.
I do a lot of streaming and am a heavy phone user. Battery easily lasts me all day (finally!).
Translate and video editing tools are very intuitive as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I feel like I downgraded.
on March 16, 2025
Posted by: Jason
from Arizona
Expertise:Expert
I am truly disappointed. This is the S24 with less features. The Smart View case has been turned off. The dimensions of this phone are the same as the S24, however it is just a bit thinner 0.4mm, enough to not fit properly in S24 cases, otherwise the thinness of it is not noticeable. The Apps screen is one giant scrolling screen instead of the swipe left right pages and swipe up/down to go back to home screen. Really really disappointing. No noticeable battery life increase either.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, March 17, 2025
Hey Jason, we appreciate your feedback on your Samsung Galaxy S25. We understand that new devices can take time to adjust to the changes in features and capabilities. We have provided links to some resources to help you with the exploration of the features of your phone, and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 - Everything You Need in Today's World
on March 15, 2025
Posted by: 0agic0
[This review was collected as part of a promotion.] The Galaxy S25 has served me well so far. I noticed the seamless actions across apps much more than I did on my Galaxy S24 device. The S24 is still good but this one is noticeably snappier.
I do use other features like Now Brief, Audio Eraser, and Gemini AI on the device. I use Now Brief to get a sense of the weather and my calendar events for the day. Audio Eraser has been really cool because sometimes there is heavy breathing in my videos which is easily removable. I use Gemini AI for pretty much everything in life - new recipe recommendations for family dinners that are nutritious, feedback on ideas and challenges in life, etc.
Overall the Galaxy S25 is a really awesome phone. A must have in 2025.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Should leave buttons in the same place.
on March 15, 2025
Posted by: Bobby1234
[This review was collected as part of a promotion.] I was very used to the volume/on off buttons being in the same place.
You moved them to the other side.
Very uncomfortable feeling.
LOVE repetition in products that don't need to be moved.
You moved them to the other side.
Very uncomfortable feeling.
LOVE repetition in products that don't need to be moved.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 15, 2025
Posted by: MeAndMyself
[This review was collected as part of a promotion.] Seamless actions, now brief and audio eraser are awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI is amazing
on March 15, 2025
Posted by: Pamelita
[This review was collected as part of a promotion.] I love taking pictures, and modifying them with AI is truly amazing. The resolution is fantastic, allowing me to watch videos in great quality. The video calls have a good connection, and the sound and fidelity meet all my expectations. I know my Galaxy S25 has many tools, but I'm still learning how to use them. All my devices can connect to my S25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size, Easy to use, and a Powerful Machine.
on March 15, 2025
Posted by: WorldCup2026
[This review was collected as part of a promotion.] A truly incredible device that has been created in style. This is the samsung phone I have been waiting for. It has all the features I need without compromising on quality, battery, or design. The design is excellent; slim profile with a lightweight design makes it easy to hold in your pockets. A perfect size for a phone. Easy to use and can be used with one hand. A powerhouse battery especially for its size. The new processor and chipset make all the difference. The seamless actions across apps makes for unparalleled performance and takes away the frustration of apps freezing, closing unexpectedly, or simply glitching. Now Brief works great and is something I find myself using more than I expected. Providing useful and personalized information, it's a good place to go and check news, calendar events, or other things. Sometimes a quick summary or breakdown of the day is all we need. The Audio Ereaser is something new to me and I actually use it quite often to eliminate background noise or unwanted noise from videos. The color options are really good. Picking the right color was simple. Offering great value and quality is what made the Samsung Galaxy S25 a top pick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I got the new samsung galaxy
on March 14, 2025
Posted by: Sweet kath
from Florida
Expertise:Intermediate
I am very satisfied with my new S25U, I love the AI functions.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US