Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,282 Reviews)
Rating breakdown 5,282 reviews
5 Stars
4,127
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Great phone
on March 17, 2025
Posted by: Spanky
[This review was collected as part of a promotion.] I use the phone calling texting and playing games on it plus checking other apts
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Review.
on March 17, 2025
Posted by: Markers
[This review was collected as part of a promotion.] The brand new S25, is a fast and capable of handling a lot, does not slow down on low battery, then photo tools are nice, and are really user friendly, the S25 also has good battery life, so if your on the go you won't have to worry about charging.
My overall opinion, is it is a very good phone and is good for just about everything.
My overall opinion, is it is a very good phone and is good for just about everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Hot! Hot! Hot!
on March 17, 2025
Posted by: BoobuhLou
[This review was collected as part of a promotion.] I love everything about the Galaxy S25. I had the S23 and upgraded to this one. I received it and was on the phone setting it up, first few hours of having it and it was HOT!! This phone was hot then and if I use it too long, it gets verrry hot still! I love everything about except that and that is the reason I gave it 3 stars. Its hot in my pocket, hot in my hand, hot when I use it, hot when it's charging... everything. It's too much.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hey there BoobuhLou, thank you for your feedback on your Samsung Galaxy S25. We love hearing that you are so happy with the features and capabilities of your new phone, and we would love to help you prolong the usage and ensure your device remains at it optimal operating temperature. We have provided a link to a troubleshooting guide to assist you with this at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and reliable
on March 17, 2025
Posted by: Galaxylover3
[This review was collected as part of a promotion.] Audio eraser 10/10 I love using my phone and playing games my children do too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Interesting new operating system
on March 17, 2025
Posted by: HeidiG
[This review was collected as part of a promotion.] Like the form factor and getting use to the new operating system has been a challenge but like it so far. Really liking the new now brief action
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on March 17, 2025
Posted by: Jme621
[This review was collected as part of a promotion.] Smooth and responsive and very good voice features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless transition
on March 17, 2025
Posted by: Azera1727
[This review was collected as part of a promotion.] Wonderful!! Seamless when getting a new phone due to account data transfer. The seamless actions across apps is Wonderful and effortless for any user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has really great features
on March 17, 2025
Posted by: SamsungLover
[This review was collected as part of a promotion.] This device is amazing I love the great camera it has, dont grt me started on its 30x zoom (it can see the moon very clearly) the next thing is the fast speed this phone has its amazing running games very smooth with a long battery too
Value
5
Written by a customer while visiting Samsung US