Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,024 Reviews)
Rating breakdown 5,024 reviews
5 Stars
3,934
4 Stars
828
3 Stars
178
2 Stars
39
1 Star
45
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
4
Nice device
on May 25, 2026
Posted by: Spartacus
[This review was collected as part of a promotion.] Great for reading electronic books, make photos and videos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
I dont like the message app
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung message app was canceled and made us use the Google chat which is not that great because your theme settings arent the same as the phone for the background font. Im very disappointed.
Value
1
Response from Samsung USBy R&R Team, June 1, 2026
Hello Cillamonique, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how important your text messages are to you every day, and that changes to the messaging app can cause frustration. We have provided a link to the complete manual to help you with the settings available for your messages and other features of your device. We have also provided a link to the Samsung Support Team to offer additional assistance any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
It's had issues
on May 25, 2026
Posted by: Mike1964
[This review was collected as part of a promotion.] It's had connection issues at least twice that required my carrier to fix by sending some code to the phone. The camera is great but the connection issues are crazy. It would not hook to Wi-Fi at work and everyone else's would. I don't see me buying another S- series phone. I had an A-54 before this and it was great but the camera wasn't as good. I also have had issues with Facebook calls with noise interference on my end. Overall it's not a terrible phone, but I expected better performance from the S- series. Hopefully in the future they will resolve these issues.
Value
3
Response from Samsung USBy R&R Team, June 1, 2026
Hello Mike1964, we appreciate you sharing your feedback on your Samsung Galaxy S25. We understand how important the reliable connection of your device to your carrier and Wi-Fi is to you every day. We are pleased to hear you have been able to resolve this experience with your device. We have provided a link to the Samsung Support Team for your convenience. They can assist you if you experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the functionality of the operating system
on May 25, 2026
Posted by: KeonSam
[This review was collected as part of a promotion.] I would like to say that this phone changed my experience with phones overall 99.9 percent one of the top 5 phones in the world!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera updates are amazing...wish I can afford
on May 25, 2026
Posted by: Javier
[This review was collected as part of a promotion.] Ai in the camera..and can used Ai with the pic that are sent ...wow I can delete what I do and dont want in pic is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for the win
on May 25, 2026
Posted by: Jessamess94
[This review was collected as part of a promotion.] Im in love with my samsung galaxy s25. Its so easy to use. I love the camera. And the sound quality is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness
on May 25, 2026
Posted by: Awesome
[This review was collected as part of a promotion.] I love my samsung s25 it makes all my daily routines so much more easier and the game play on it rocks!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My amazing galaxy s25
on May 25, 2026
Posted by: Cizzmatik
[This review was collected as part of a promotion.] I've been really impressed with my Samsung Galaxy S25. It’s fast, smooth, and the display looks amazing. The camera takes great photos, battery life has been solid, and the overall performance makes everyday use easy and enjoyable. Definitely happy with my purchase.
Value
5
Written by a customer while visiting Samsung US