Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7
(5,026 Reviews)
Rating breakdown 5,026 reviews
5 Stars
3,935
4 Stars
828
3 Stars
178
2 Stars
39
1 Star
46
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5
Many features and quality
on May 25, 2026
Posted by: Emstng
[This review was collected as part of a promotion.] Searched features and functions before purchasing and am very pleased with outcome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has amazing features especially ai related.
on May 25, 2026
Posted by: Jlacy48
[This review was collected as part of a promotion.] Excellent when streaming services and very good for files. My device assists me well with personal life as well as work life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 25, 2026
Posted by: Txzgal
[This review was collected as part of a promotion.] Excellent phone I love the galaxy a I.Features on it.I use this phone for everyday purposes. I used the Galaxy AI features every day. It has been very helpful to keep up on my health and for my daily routines and keep up with my family's routines as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is by far the best phone i've ever had
on May 25, 2026
Posted by: Jackie
[This review was collected as part of a promotion.] I've had a lot of different phones throughout the years. And I got this phone last year, and it's fast, it does good. I can ask it questions from AI and it gives me good answers. Hi, it does. Everything I want it to do is fast. Has it tastes good pitchers? I can hear on it good. Overall, this is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mostly satisfied
on May 25, 2026
Posted by: Mandie
[This review was collected as part of a promotion.] I would definitely say I'm satisfied with my newest purchase of my Samsung phone. I have been using Galaxy phones for the better part of the last 12 years and don't intend to change that. This phone has been on the lower end with my satisfaction as far as the brand however it doesn't change my opinion. Some of the lag due to the lower amount of memory is frustrating but not an opinion changer. My favorite feature though I will say that stands out amongst other phones is definitely the camera it allows me to take superb photos complimented by all and even more so particularly by a faithful user of a different competitive brand. Because of that I definitely give the phone a great rating and find it very useful.
Value
3
Response from Samsung USBy R&R Team, June 1, 2026
Hi Mandie, thank you for your feedback on your Samsung Galaxy S25. We are pleased to hear that you are overall happy with the usage of your device. We know it can be frustrating when your device is not as responsive as you are anticipating. We have provided a link to an article to help you adjust the refresh rate of your device for the higher speeds you may be seeking. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
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Samsung Community
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S20 Note
on May 25, 2026
Posted by: Wienerschnitzle27
[This review was collected as part of a promotion.] This has been the best phone I've ever owned, and have many over a lifetime. It's functionality, superior storage, excellent photo quality; it's hands down the best phone I've ever own, as well, as the the longest I've ever own a phone! I've had this phone since 2018! But it's time, for a new one! I'm looking at the S26 Ultra, as they no longer make the Note and and it's the most comparable with current features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Galaxy S phones. Great photos, durable
on May 25, 2026
Posted by: wdiuli
[This review was collected as part of a promotion.] Great phone, light wait, durable, takes great photos. Picture is clear. I wouldn't change to any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I can no longer function without it. GAL AI DAILY
on May 25, 2026
Posted by: Lawson
[This review was collected as part of a promotion.] I have a 25 hour schedule and a 20:04 hour day. I use galaxy a I gym, and I flash phyto editing, and I post on facebook daily several times a day.
Value
5
Written by a customer while visiting Samsung US