Customer reviews from Samsung US
Samsung - Galaxy S25 128GB - Navy (Verizon)
Average customer rating
4.7 out of 5
4.7
(5,282 Reviews)
Open Ratings Snapshot
Rating breakdown 5,282 reviews
5 Stars
4,127
4 Stars
876
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product. 
(
141 out of 161
)
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Customer Reviews for Samsung - Galaxy S25 128GB - Navy (Verizon)
Customer Rating
5 out of 5
5
Galaxy S25
on April 5, 2025
Posted by: Lovetogamble
[This review was collected as part of a promotion.] I love my Samsung galaxy S25 phone i will never own another brand of phones from the first Samsung phone I bought i fell in love with it they are the android of Iphones all the app they have to offer u can do just as much with the phone u could do on laptop or tablet!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 15, 2025
Hi there Lovetogamble, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We love hearing how pleased youa re with the features and capabilities of your device, and finding it able to accomplish all of your needs similar to a laptop. Please, don't hesitate to reach out to us again with questions or additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera,great build quality
on April 5, 2025
Posted by: Traiseo
[This review was collected as part of a promotion.] The phone is great! Has a fabulous camera with 30x zoom and very bright screen,Very good build quality the sides feel great overall a great phone for the price!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Hey there Traiseo, we appreciate your feedback on your Samsung Galaxy S25. We are ecstatic to hear that you are so pleased with the overall quality, and enhanced camera features of your device. We ho pe you are also finding amazing uses for the features of Galaxy AI that can further enhance your camera usage. We have provided links to the full device manual and the Samsung Support Team to help you with these features, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very user friendly and plenty of features!
on April 5, 2025
Posted by: CowMaster
[This review was collected as part of a promotion.] This is a great phone! Super fast processing, a battery that lasts me all day, and a camera that takes excellent pictures! Everything looks well designed and has seamless actions across apps!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Hi CowMaster, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are so pleased to hear that you are so thoroughly enjoying the enhanced features and usage of your new phone. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Seems basic
on April 5, 2025
Posted by: EJ12326Y
[This review was collected as part of a promotion.] Camera isn't great. Like my old Samsung from 3 yes ago.
You can't talk to text . It really sucks
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 8, 2025
Hi there EJ12326Y, we appreciate your feedback on your Samsung Galaxy S25. We understand that new devices can come with a bit of a learning curve, and we would love to help you with this exploration of your device. We have provided a link to an article to help you with the camera settings and features. We have also shared a link to the Samsung Support Team to help you troubleshoot the talk to text option, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My phone is great
on April 5, 2025
Posted by: Dreadful
[This review was collected as part of a promotion.] I am currently using the S25 and it has pretty nice quality for it being on a semi cheap side of phones you get great quality with great pictures and all sound is pretty loud and I could play movies and or games on my phone without any problems I've loaded up so many different apps and the speed of this phone is crazy
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Hi there Dreadful, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are so pleased with the usage of your device, and finding so many uses including your streaming and gaming. We have provided a link to the full device manual to help you with additional features including Galaxy AI. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my S25
on April 5, 2025
Posted by: xaradiax
[This review was collected as part of a promotion.] I love all of the new features this phone has and the guidance given for all features. This is helpful to me because I am not phone savvy anymore. There is seamless action across apps. The now brief is great to get your day started or a midday weather check or late night YouTube adventures.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Hi Xaradiax, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are loving all of the enhanced features of your phone, and finding it so easy to use with these capabilities. Please, reach out to us again in the future at any time with questions or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Built Like a Beast, Shoots Like a Pro
on April 5, 2025
Posted by: Sycton
[This review was collected as part of a promotion.] As someone who spends most of the day in a machine shop, I needed a phone that could handle the heat — literally and figuratively. The Samsung S25 doesn’t just meet expectations, it crushes them.
This thing is a powerhouse. Between dusty conditions, loud machines, and greasy hands, the S25 keeps working flawlessly. I can jump between messages, photos, and part files with seamless actions across apps, and not once has it lagged or slowed down.
The camera quality is incredible, even in tricky shop lighting. Whether I’m documenting a precision job or snapping quick pics of tools or setups, the results are sharp and vibrant. And the audio eraser feature? Game-changer. Now I can record videos with clean sound even when the machines are roaring in the background — no extra editing needed.
Responsive, rugged, and refined — the S25 has earned its place in my daily workflow. It’s not just a phone. It’s the ultimate tool in my pocket.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Hi Sycton, thank you for your feedback on your Samsung Galaxy S25. We absolutely love to hear that you are so pleased with the usage of your new phone, and are finding it so useful for the features of Galaxy AI for your louder work environment with videos. We hope you'll reach out to us again in the future if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone has a good smallish phone size.
on April 5, 2025
Posted by: Lizardman
[This review was collected as part of a promotion.] Good battery good display good phone size the only con is the AI features
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 9, 2025
Hey there Lizardman, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear you are overall pleased with the usage of your device. We have provided a link to the full device manual to help you with the features of Galaxy AI and how to align them to your needs and preferences. We have also shared a link to the Samsung Support Team to help you with any questions you may have and best align the device to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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